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Santosh Kumar Email & Phone Number

Business System Analysis - Advisor 1 at Fiserv
Location: Richmond, Texas, United States 3 work roles 3 schools
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
Fiserv
Role
Business System Analysis - Advisor 1
Location
Richmond, Texas, United States
Company size
27171 employees

Who is Santosh Kumar? Overview

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Quick answer

Santosh Kumar is listed as Business System Analysis - Advisor 1 at Fiserv, a with 27171 employees, based in Richmond, Texas, United States. AeroLeads shows a matched LinkedIn profile for Santosh Kumar.

Santosh Kumar previously worked as Sr. Technical Support Officer at Tech Mahindra Ltd. and Sr. Customer Support Officer at Hcl Technologies. Santosh Kumar holds Graduation, Art/Art Studies, General from Guru Nanak Dev University.

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Fiserv

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Profile bio

About Santosh Kumar

* 15 years of experience in Financial & HealthCare Domain Software development Life cycle that includes 13 years with Fiserv.* Currently Working for Fiserv Output Solutions leading outsource provider of high-value business-critical communications, including statements, invoices, checks, EOBs, booklets, credit, debit, ATM, gift and healthcare ID cards, tax forms, business documents etc.* Worked in United States of America for integrations of Banking application with Single Sign on and Source Capture Optimization. * Worked in United States of America as Business Analyst for Investors Bank Conversion.* Worked for United Kingdom based Virtual Bank in Fraud and risk department as Bank was dealing with online Gambling for UK, Spain and Canada.* In-depth knowledge of different phrases of software development life-cycle.* An Out-of-the-Box Thinker and a Go-getter with a proven track record of streamlining workflow and creating a team work environment to enhance productivity innovatively for the accounts handled. * An effective communicator with excellent relationship building & interpersonal skills to set myself in the contemporary economy through hard work, keeping in mind the personal goals behind the organizations goals.

Current workplace

Santosh Kumar's current company

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Fiserv
Fiserv
Business System Analysis - Advisor 1
brookfield, wisconsin, united states
Website
fiserv.com
Employees
27171
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3 roles

Santosh Kumar work experience

A career timeline built from the work history available for this profile.

Business System Analysis - Advisor 1

Current
Fiserv

United States

• Requirement Elicitation and documentation.• Business Requirement analysis and simplification.• Creation of test plan and test scenarios.• Functionality testing.• Root cause analysis and resolution.• Project planning and managing BA deliverables.• Solution design & development.• Testing of Aperio Applications and test script writing.• Providing the domain support / expertise to TPS collection Module.• Training the team member about the work flow and CRM activities.• Training the team about green screen work flow.• Production Support, Monitoring the Daily, Weekly and Monthly Transactions.• Marking value added changes in flow charts for more production.• Providing 1st level support.• Resolving any Incidents/Tickets/Concerns raise by End Users.

Mar 2009 - Present

Sr. Technical Support Officer

Tech Mahindra Ltd.

Noida Area, India

• Online resolution of customer quires & complaints in Aperio, ICBS, JI/JIS at first level support.• Involved in Implementations phase of CBS Products.• Involved in user acceptance testing for products implemented• Creation of UAT scripts and Execution.• Preparing flow charts and updating on regular bases.• Handling a team of 9 Representatives.• Credit checks for UK customers.• Day to Day interaction with the Business Users/ Client.• Resolving any Incidents/Tickets/Concerns raise by End Users.

Feb 2007 - Feb 2009

Sr. Customer Support Officer

Hcl Technologies

Noida Area, India

• Involved in doing credit checks for US customers.• Providing Value added changes in CRM.• Level one support to the team assigned.• Online resolution of customer quires & complaints regarding blocked cards.• Generating auto response for Emails sent by customers.• Resolving any incidents/tickets/concerns raised by end user.• Production support monitoring the Daily, Weekly and Monthly transactions.

Jul 2006 - Jan 2007
Team & coworkers

Colleagues at Fiserv

Other employees you can reach at fiserv.com. View company contacts for 27171 employees →

VS Vandana Singh Vandana Singh Colleague at FiservPalwal, Haryana, India View → PS Priyanka Sharma Priyanka Sharma Colleague at FiservNoida, Uttar Pradesh, India View → ED Eric Delgado Eric Delgado Colleague at FiservMiami-Fort Lauderdale Area, United States View → AS Alok Sharma Alok Sharma Colleague at FiservChennai, Tamil Nadu, India View → JM Javier Miranda Javier Miranda Colleague at FiservLittle Elm, Texas, United States View → WS Wayne Sato Wayne Sato Colleague at FiservLouisville, Kentucky, United States View → KG Karthikeyan Gnanavel Karthikeyan Gnanavel Colleague at FiservIndia View → BJ Barb Jenovai Barb Jenovai Colleague at FiservGreater Milwaukee, United States View → GM Gnanasihamani M Gnanasihamani M Colleague at FiservMadurai, Tamil Nadu, India View → RN Rupali Nagvanshi Rupali Nagvanshi Colleague at FiservThane, Maharashtra, India View →
3 education records

Santosh Kumar education

12Th, Arts, Entertainment, And Media Management

Punjab School Education Board

10Th, Major

Army Public School
FAQ

Frequently asked questions about Santosh Kumar

Quick answers generated from the profile data available on this page.

What company does Santosh Kumar work for?

Santosh Kumar works for Fiserv.

What is Santosh Kumar's role at Fiserv?

Santosh Kumar is listed as Business System Analysis - Advisor 1 at Fiserv.

Where is Santosh Kumar based?

Santosh Kumar is based in Richmond, Texas, United States while working with Fiserv.

What companies has Santosh Kumar worked for?

Santosh Kumar has worked for Fiserv, Tech Mahindra Ltd., and Hcl Technologies.

Who are Santosh Kumar's colleagues at Fiserv?

Santosh Kumar's colleagues at Fiserv include Vandana Singh, Priyanka Sharma, Eric Delgado, Alok Sharma, and Javier Miranda.

How can I contact Santosh Kumar?

You can use AeroLeads to view verified contact signals for Santosh Kumar at Fiserv, including work email, phone, and LinkedIn data when available.

What schools did Santosh Kumar attend?

Santosh Kumar holds Graduation, Art/Art Studies, General from Guru Nanak Dev University.

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