• Having 13+ years of prevalent experience in Information Technology dispensing significantly customer-centric & customer-focused business process solutions, end-to-end IT management solutions, through process orchestration and best practices, encompassing variety of SAP products that includes, FIORI, SAP S4 HANA, SAP CRM, Middleware, ABAP, Integration and C4C.• Extensive expertise in Technical, Business Knowledge of various industry verticals.• Demonstrated ability in managing and developing software applications in the total life cycle of a project from requirements analysis, functional analysis, architectural definition, project planning, business blueprinting, design, implementation, configuration, testing, data management & migration, enhancements, training and production support.• Complete knowledge and Experience with OOABAP and its programming technologies such as 7.5 ABAP Syntax, Data Dictionary, Reports, BDC, Smart Forms and Module Pool and RFC function module.• Expertise in Enhancement framework of ECC 6.0, CRM 7.0 EHP2, SAP S4 HANA.• Played Team Lead Role at Onsite and Offshore.• Sound knowledge on CRM UI, BOL Model Browser, BOL GENIL Browser, AET, Enhancement Set, Transaction Launcher, URL Launcher, BADI etc. of CRM technical aspects.• Worked at Client Site in USA (Greensboro) for Go-live activity.• Experience also includes Solution Manager, Workflow and Web Services area in CRM.• Sound knowledge on Middleware development and monitoring in and data flow between the system which includes BDOC status check and other aspects of middleware.• Sound knowledge on ABSL scripting language in C4C. • Sound knowledge on BODL Language in C4C.• Experienced in C4C Development and Enhancement.• Worked for the client SAP LABS India, SAP GDC, SAP CD from 2010 to 2012 date as Sr. CRM Technical Consultant on behalf of parent company Fujitsu Consulting India Pvt. Ltd.• Worked for the client SAP GDC, Intel Corporation, Volvo IT, SAP USA, SAP CANADA from 2012 to till date as Manager on behalf of parent company Capgemini.• Currently associated with Accenture for the client SERITI, L’Oréal from 2022 to till date as Package Associate Manager on behalf of parent company Accenture.