Santosh Shetti Email & Phone Number

Mumbai, Maharashtra, India

Dubai

Company Profile :- It is part of Al Wahdania General Trading Group having diverse interests in Tobacco, Foodstuff Trading, Contracting and Real Estate. It consists of two Factories engaged in manufacturing of Cigarettes and supplying to several overseas markets and also within the UAE.• Set up the IT Infrastructure, Streamlined Licensing of Software’s being used, Managed the IT Team.• Provide recommendations to the Stakeholders & Senior Management, Justified the proposed requirement with Business Cases, Value Proposition & ROI.• Spearheaded the Implementation of various upgrade & migration projects, managed vendors, Solution Partners. • Prepared proposals, sought approvals for the various solutions that are planned. • Formulated the Budget, attended Management Meetings, reported periodically to the Board of Directors.• Managed the Installation of Virtual Machines to setup Domain Controllers, Active Directories, Anti Virus Server, File & Print Sharing Server. • Managed the reinstallation of Operating Systems, joined them to the Domain Controller & implemented GPO’s.• Researched for an alternative Mailing Solution, proposed & deployed Office 365 Messaging Solution in the Organization.• Worked on the redesigning of Network & prepared Business Case for implementation of a robust solution for Wireless Access Points.

Dubai, Uae

Company Profile :- Al Rams Group is a leading distributor of Electronics & Home Appliances, Mobile & Satellite Phones with distribution network in the UAE and Middle East Region.Set up the Infrastructure & Communication Network at newly opened Office & Showroom. Set up Site to Site VPN connectivity between the Head Office & the newly set up Offices.Procured IT related hardware and fulfilled the IT / Automation requirements for the newly setup Office & Showroom.Supported the IT Infrastructure & the Communications Network between the Head Office & the Branches.Worked on the requirements for Virtual Desktop Infrastructure. Prepared a proposal for replacement of Desktops for the entire group.

Technopark, Dubai, Uae.

Company Profile :- It is a group of Companies having presence in UAE, Oman and India. The Group’s activities can be broadly classified under Civil & MEP Contracting, Real Estate and Architectural Metal Works.Key Functional Roles :-Headed the department for entire group in the UAE. Served as Point of Contact for all Business Requirements.Implementation of new and robust IT policies for the Group, Strategic Planning, Estimating & Budgeting IT Expenditure. Developed Roadmap for the IT Dept and Implementation for ERP solution.Responsible for management of IT Infrastructure, Implementation of new Software’s & ERP Solution.Eliciting requirements, analyzing them & translating the same into Documents.Responsible for Network Security, Implementation of Security Products at the Gateway Level & Antivirus Solution at the Desktop level, Implementation of VPN Solution.Vendor Management. Sourced new vendors, Negotiated with Suppliers as well as maintained proper relationship with different service providers. Significant Contributions :-Handled multiple projects concurrently, Developed IT Budget for the Group & monitored the same.Maintained & supported the existing Oracle based ERP System.Collaborated with Department Heads and gathered requirements for the new ERP System, Researched on the Solutions available, performed Solution mapping vis-à-vis Business requirement. Proposed Solutions, Conducted Demo Sessions & sought concurrence from the Business Process Owners for the proposed ERP Solution.Did the Hardware Sizing, Prepared Bill of Quantities and Finalized on hardware requirements for the ERP Solution to be implemented.Evaluated various Online Project Collaboration and Document Management Solutions.Managed the IT Infrastructure, Architected Network Designs for Branch Offices and implemented them.Ensured upkeep of Service Levels for the Software’s, Hardware’s & Services covered under AMC.

Dubai

Company Profile : It is a group of companies involved in manufacturing & distribution of Pharmaceuticals and Medical & Diagnostics equipments. It is one of the leading distributors in the United Arab Emirates for Healthcare sector and is part of Emirates Holding Group.Key Functional Roles :-Managed the implementation of Oracle E-Business Suite R12 Applications and IBM HS21 Blade Sever Center in combination with EMC SAN storage and CA ARC Serve backup solution.Participated in AS-IS & TO-BE process for the modules being implemented, Conducted Boot Camp, CRP sessions and UAT.Developed Project Plan, Monitored & Controlled the Project, Highlighted Project Risks to the Stakeholders / Steering Committee.Assessed Project Progress, Milestones achieved. Analyzed causes where set milestones could not be achieved as per the Project Plan & escalated the same to the Steering Committee.Oversaw and ensured that the configuration & customizations done are adhering to the specifications laid down.Ensured that security best practices are strictly adhered to, in the configuration & customizations done.Ensured that the technical & functional documentations for the implemented software are provided & made available in a timely manner.Trained Core & Key Business Users on Oracle Applications & Discoverer. Prepared Test Plans, Conducted User Acceptance Test.Knowledge of Oracle Application Architecture, AIM Methodology. Functioned as Oracle Applications Developer. Deployed Oracle Discoverer, Created & Maintained EUL, Business Areas and generated reports using Discoverer Plus.Met & Discussed with Key Functional Users to gather requirements. Prepared documents highlighting the Key Business Process.Created users, value sets, alerts, descriptive flex fields (DFF), key flex fields (KFF) and performed other system administration tasks on Oracle Applications.Assigned Responsibilities, Menus & Functions to users as per requirement.

Dubai, Uae.

Galadari Group of Companies is a highly diversified group with interests in automobiles, heavy trucks & earth moving equipment, engineering, hotels, ice cream, media, entertainment, properties etc. It is one of the leading trading houses in the United Arab Emirates.Gathered Business Requirements, translated them into technical specifications & developed software’s based on these requirements.Installed, Maintained & Administered the Server Farm consisting of Servers with heterogeneous OS (AIX, Linux, Unix & Windows) running various applications including Oracle Database, ERP Solution, Mail Server, File Server, Proxy Server & Web ServerMonitored the Network for Security breaches & took appropriate action to prevent the same.Developed, Implemented & Supported 3 major Software Systems belonging to the Group wide ERP Solution.Reviewed existing Software Systems, proposed changes to the Database Schema Objects.Reduced the Database overhead by dropping indexes that are not required on Parent Tables thus reducing the database overhead by around 25%.Analyzed, Identified & Created new foreign keys for child tables thus enhancing data integrity.Provided System level documentation for the modules being developed.Functioned as Software Tester. Simulated live environment on the Test Database for the Systems being developed.Handled the disaster recovery, data center management and provided support for database connectivity to 350+ users and 225+ email clients situated at remote locations.Migrated Anti Virus software from Norton to Sophos. Migrated Operating System for over 300+ Desktop PC’s from Windows 95 / 98 to Windows XP.Deployed Linux based Solutions for Mail Server, Proxy Server & Web Server using RedHat Linux. Configured Linux Servers to serve as Samba File Servers.Managed the deployment of UTM equipment (Juniper NetScreen SSG550) & combination of Cisco Switches & Routers, enabling creation of VLAN for various segments.

Mumbai, India

Worked as DCO at Ctibank Data Center, CSG Technology, Mumbai.

Mumbai, India

Worked on the HUB ( Hong Kong Bank Universal Banking System ) Project.

M.Com ( Part 1 ), Entrepreneural And Materials Management

Studied Industrial & Materials Management

Bachelor, Commerce

Hsc ( Pre Degree ), Commerce