Santosh Kumar Email and Phone Number
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Background:I am Master of Business Administration with a Bachelor of Engineering. I have specialisation in Information Technology and Finance with great communication and analytical skills. I have an industry experience of 21 years across various facets of IT delivery. I have played roles as an IT Developer, ERP Consultant, Program Delivery Leader, Engagement Manager and Sales Leader in the past. Currently I am Head of Delivery for Open Banking Australia as well as lead Delivery for the Banking and Financial Services Portfolio in Australia.Open Banking in Australia is an initiative of the Australian Consumer & Competitive Commission (ACCC) to give consumers the option of sharing their personal information and financial data with accredited third parties, through the use of application programming interfaces (APIs).The Open Banking initiative is governed by the Consumer Data Standards (CDS) and allows for innovation and competition by leveraging open data standards in the financial industry to begin with.I lead Open Banking Initiative for Virtusa in collaboration with our partners. I am also responsible for driving delivery and client success for other banking and financial services clients while continuously providing customer delight/satisfaction, value, innovation and thought leadership in delivery. I have P&L responsibility for the Banking and Financial Services Portfolio in Australia with revenue and profitability accountability in a 2 in a box model.My team works in areas such as Pega Business Process Management, Adobe Experience Manager, DevOps, Integration and API development, Open Banking and Digital Transformation. Personal Interests:On the personal front, I have an avid interest in CANLIM style of investing (considering my finance background). I am an author and writer who is yet to publish any book of my own :)I like playing badminton, still maintaining my competitiveness every Sunday while I love watching cricket and tennis.
Virtusa
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Sr. Director - Head Of Open Banking Delivery, AustraliaVirtusa Jun 2019 - PresentSydney, New South Wales, AustraliaOpen Banking in Australia is an initiative of the Australian Consumer & Competitive Commission (ACCC) to give consumers the option of sharing their personal information and financial data with accredited third parties, through the use of application programming interfaces (APIs).The Open Banking initiative is governed by the Consumer Data Standards (CDS) and allows for innovation and competition by leveraging open data standards in the financial industry to begin with. Virtusa has helped clients become Data Holder compliant in close co-operation with its Open Banking Partners to enable clients to share their product data, customer data. The solution covers Joint Accounts, Business Accounts, Secondary Users and Nominated Representatives and is in line with evolving regulatory requirements. Open Banking also goes hand in hand with Virtusa's cloud-native platform (Open Innovation Platform) which is a proven, secure marketplace that enables collaboration with third-party FinTechs, BigTechs, and TechFins, and allows banks to ideate, test, design, and build solutions that complement their product offerings. It's powered by a bootstrapping framework that leverages over 10 million customer data sets, a digital product workbench, and a pre-built library of domain APIs. I lead the Open Banking Delivery Initiative for Virtusa Australia.
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Sr. Director - Head Of Delivery, Banking & Financial Services, AustraliaVirtusa Jun 2019 - PresentSydney, New South Wales, AustraliaWith over 25 years of industry experience, Virtusa has been the partner of choice for several banks and financial services firms globally and in Australia. Formerly known as Polaris, Virtusa has been helping clients on their digital transformation journey. I am responsible for driving delivery and client success for our clients while continuously providing customer delight/satisfaction, value, innovation and thought leadership in delivery. I have P&L responsibility for the Banking and Financial Services Portfolio in Australia with revenue and profitability accountability in a 2 in a box model.I have a team servicing multiple clients in the region. Some examples of digital delivery accountability for my portfolio are: a. For a client of ours, we are building a new strategic Collections Applications using Pega Collections and vCollect, a Virtusa accelerator. The program is looking at driving customer engagement by leveraging Pega Customer Services/Collections for Case Management and Pega Customer Decision Hub. b. We are involved in DevOps journey for a client from ideation, thoughtleadership to implementation. The program is looking at establishing DevOps framework including scorecards covering configuration management, Continuous Infra, Continuous Integration, Continuous Development, Testing while shifting left as well as right in a life cycle. c. For a client of ours we are delivering Employee Vehicle Ordering System leveraging Adobe Experience Manager which includes User Experience Designd. I am leading a team at a client where Virtusa is part of a wider team involved in a multi-year Home Loan Originations Program. This is part of end-to-end digital transformation of Home Lending for multi white labelled brand product under one Group logo.
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Sr. Director, Client ServicesVirtusa Jun 2017 - Jun 2019Sydney, AustraliaI was responsible for Sales and Account Management during this transitory period of Virtusa. Virtusa had bought Polaris in 2016 and had rebranded itself as Virtusa globally. I was responsible for account management, sales and client relationships for multiple accounts in the portfolio including ING Bank Australia, CBA, LinkGroup, MyState Bank, Cuscal and ANZ Bank. I was responsible for topline and bottom line with P&L responsibility. Services that Virtusa focussed on included Digital, Innovation, Process Automation, Business Process Management (Pega), RPA, Cloud and DevOps, Payments, Independent Testing and Quality Assurance.
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Sr. Director, Client Services (Head Of Intelligent Automation & Quality Assurance, Aus & Nz)Virtusa Jun 2016 - Jun 2017Sydney, New South Wales, AustraliaHead, Intelligent Automation & Quality Assurance Services, Australia & NZ: To increase revenue for Virtusa through niche solutions focused on Banking and Financial Services.- Accountable for growing Virtusa's Quality Assurance and Intelligent Automation business in Australia & NZ.- Role included Demand & Sales Pipeline Management for Independent Validation & Testing Services - I was accountable for Go to Market, Proposition Led Solution Sales, Cross Selling, Up Selling and Account Farming. Role included New Account Penetration (Account Hunting)- I was responsible for understanding the trends and increasing our spheres of influence internally as well as externally- Solution Areas included Devops, Continuous Delivery, Digital Testing, Agile Testing, Testing Centres of Excellence, Pega BPM Testing, Automation, Cloud & Security Testing.
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Learning And Educating - Finance & Life Skills - With Focus On Investing Patterns - As A Side HobbyThetwigg Aug 2020 - PresentSydney, New South Wales, AustraliaI am learning and educating myself and others on finance and life skills with focus on investing. This is based on historical patterns which repeats over and over again. I am a follower of CANSLIM methodology and am an avid reader of Investors.com and Investors Business Daily. -
Deputy General ManagerHcl Technologies Jan 2013 - Jun 2016Sydney, AustraliaHCLTech is a global IT leader with 12.8 billion in revenue and a strategic IT services partner for digital transformation across the banking sector in Australia. As an Engagement Manager and Head of Testing Services for HCL’s largest client in Australia, I led the delivery engagement for the Enterprise Testing Services unit of CBA in• leading 220 HCL consultants (supporting Enterprise testing + System testing)• Governing and Ensuring best-in-class delivery around programs of work such as Multi Currency, & Transform in managed service mode.• Working with delivery teams to drive unique propositions around continuous improvement, solutions linked to client needs.• Providing vendor-partner inputs in shaping up its testing function• Providing thought leadership and ideas around newer trends in an evolving landscape with Agile and Continuous Delivery playing a key role• Assisting & enriching its delivery capability with the aim of being the preferred partner• Supporting improvement in productivity and efficiencies through varying strategic means• Being responsive to demand by supporting quicker turnaround working closely with the individual portfolio Executives such as Core, Commsec, Wealth, Digital, Online, Datawarehouse and Payments.I also shared• P&L responsibility with growth, revenue and margin targets• And had focus on customer satisfaction measured through customer satisfaction surveysThe engagement included with 200+ consultants with P&L responsibility of 25 million USD. I was instrumental in increasing customer satisfaction by 0.66 points on a 5 pt scale in the client internal survey; was responsible for increased customer connect from 11% to 75% and increasing first time right score rating by 0.88 points in the client internal survey. I also provided thought leadership in an evolving landscape with Agile and Continuous Delivery including establishment of Agile Guild. -
Portfolio ManagerTech Mahindra (Formerly Mahindra Satyam) Jun 2011 - Jan 2013Portfolio Management: - P&L responsibility for the portfolio- Responsible for delivery and project portfolio management for Technology Commercials segment consisting of Qantas Freight, Customer Experience and Marketing, Corporate and Industry Sales, Distribution & Payments and Commercial Planning - Applications Management: Managed a portfolio of 58 applications related to Information Delivery (BIDW) including Commercial Performance reporting, Freight revenue reporting, Airlines and Operational performance reporting. Managed all projects/programs within this portfolio segment - Service Delivery and Operations Management: Responsible for operations continuity and service delivery within the SLA’s defined in an outsourced model using ITIL methodology -
Program ManagerInfosys Technologies Limited May 2004 - May 2011Sydney Area, AustraliaManaged entire Finance Testing Portfolio under Corporate Systems which included Large transformation programs and Continuous Improvement ProjectsManaged Testing Programs of Work - Finance Systems Integration, one of the largest integration of 3 banks to provide a single source of truth- Hierarchy, ADI and Reporting and Transformation which was focused on improved hierarchy for structured reporting, single GL entity for banking license and forecasting and reporting solution Established Global Delivery for Finance Testing and aligned testing transformation initiatives to Finance Testing initiativesPre-Sales Consulting - Managed pre-sales and responses to RFP/RFQ/RFI’s including solution consulting/Capability presentation workshops with customersLed the strategic direction of the engagement right through from pre-sales, solutioning, proposal, program delivery and to transformation for a Banking Client in Australia.- Received Enterprise Solution Delivery Award- Best Project and CLient Delight Award- An award of 40K in a risk-reward enagagement model for the program- Startech awards for 8 team members Other roles played at Infy: - Project Manager at De Lage Landen, US leading of a team of 15 in Pensylvannia, US- Oracle ERP Consultant involved in implementation of Oracle iprocurement, Purchasing, Fixed Assets, Accounts Payable and Oracle Warehouse Modules at Charlotte, NC- Project Manager Offshore for TESCO- ERP Offshore Consultant for Firemenich -
Functional Team LeadComputer Sciences Corporation Jun 2003 - Apr 2004Indore Area, IndiaDevelopment and implementation of EXCEED suite of products which is a proprietary Property and Casualty Insurance product of CSCWinner of 10th Young Manager’s Competition representing CSC organized by Indore Management Association on the theme: “CORPORATE INDIA – Road mapping Leadership” in two categories: Winning Team and Best Written PresentationOrganized P&C Socials - a week long event for the entire delivery center at CSC IndoreParticipated in Senior Executive meet (Strategy session) as winners of Young Manager's competition by AIMA. Presented session on leadership at the executive meet -
AssociateCognizant Technology Solutions Aug 1999 - Jun 2001Analysis, development, testing, maintenance and enhancement for mission critical SCEPTRE system prevalent at NWA. SCEPTRE is an online real time system accessible from any of the maintenance bases in the world.Cognizant was my first corporate experience as a campus recruit from NIT Jamshedpur. I had a fast track growth at Cognizant during my 2 year stint having grown from a Programmer Trainee to a Programmer to an Associate in 16 months which was the fastest at that point of time. I was awarded by the ex CEO, Lakshmi Narayan during this time during their annual ceremony in 2000/2001.
Santosh Kumar Skills
Santosh Kumar Education Details
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Dean'S Top 20 -
Top 5 In Electronics Engineering -
Belpahar English Medium School, BelpaharDistinction
Frequently Asked Questions about Santosh Kumar
What company does Santosh Kumar work for?
Santosh Kumar works for Virtusa
What is Santosh Kumar's role at the current company?
Santosh Kumar's current role is Sr. Director - Delivery Head of Open Banking and Banking & Financial Services, Australia.
What is Santosh Kumar's email address?
Santosh Kumar's email address is sa****@****ail.com
What schools did Santosh Kumar attend?
Santosh Kumar attended S.p. Jain Institute Of Management & Research, National Institute Of Technology Jamshedpur, Belpahar English Medium School, Belpahar.
What are some of Santosh Kumar's interests?
Santosh Kumar has interest in Social Services, Children, Economic Empowerment, Education, Science And Technology, Arts And Culture.
What skills is Santosh Kumar known for?
Santosh Kumar has skills like It Strategy, Requirements Analysis, Program Management, Global Delivery, Pre Sales, Sdlc, Software Project Management, Stakeholder Management, Erp, Business Analysis, Requirements Gathering, Solution Architecture.
Who are Santosh Kumar's colleagues?
Santosh Kumar's colleagues are Deepa Natesan, Perpetual D'souza, Vassu Vassu, Ashley Villanueva, Augustine Joe, Nisha Ramesh, Kumar Gaurav Tiwary.
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Santosh Kumar
Performance Test Architect | E2E Test Automation Architect | Cicd & Cloud Technologist | Devops | Engineer | LeaderMelbourne, Vic2gmail.com, cognizant.com -
1gmail.com -
Santosh Kumar
Robotics | Industrial Automation | Ndt & Rvi | Machine Learning |Computer Vision | Deep Learning | Digital Industry 4.0 | Technology Sales | Account ManagementCannington, Wa
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