Santosh Kulkarni Email & Phone Number

Pune, Mh, In

Newtown, Pa, Us

• Setup the Data Science, AI/ML practice from ground up at EPAM India• Front-ending the client engagements for Data Science, AI/ML adoption• Leading Consultation for Data strategy and implementation via Data Mesh architecture and Data Products• Leading Data warehouse Cloud migration service offering for modernization of Data platform

Austin, Texas, Us

• Snowflake Migration: Led and successfully executed Cloud Data migration strategy for CorpApp function, eliminating couple decades old tech debt and operational obselency. The platform was built by using Snowflake stack and Data Mesh Architecture was adopted to coordinate efforts with other stakeholders, fascilitating Self-service and citizen developers. Deals Analytics and Renewal Analytics workstreams are migrated on the newer platform• Engineering COE: Designed COE for India team with the objective to transform Programmers into Engineers and Engineers into Thought Leaders. A 6-month cohort based capability development program is created, which is mix of classroom sessions, assignments for every members. The program is designed in various track e.g. Product, Process, People, Technology and Innovation to learn, adopt latest trends• Customer Centricity: Led the "Customer Centricity" initiative to adopt customer-centric mindset in development activities. Designed and conducted a gamified workshop on Value Proposition framework for the engineering leadership team and propagated to the whole org. Integrated the framework in Product Management to infuse customer centricity from Business Canvas and User Stories

Morristown, New Jersey, Us

• Designed and Implemented Neural Network based Sound Classification Service for Avaya Spaces conference solution. Integrated the service with CUDA, Python-extension and deployed on GPU instance for low latency (<10ms) • Implemented real-time Speech-to-Text ASR feature by Nvidia Jarvis and scaled in GCP env by Kubernetes • Built Model pipeline for training, customization of ASR feature by Nvidia TLT Toolkit for language/domain business needs • Performed Topic Modeling and Sentiment Analysis of chat interaction between customer and agent

Morristown, New Jersey, Us

• Built Unified WebRTC SDK/client for Android/iOS/Web platforms and for Avaya Aura• Built WebRTC development team from scratch and led end-to-end delivery of SDK• Designed Multi-tenant Google Cloud SaaS for clinical data mgmt and Electronic Health Record• Re-architected IX Workspace for scalability, reusability, platform agnostic, reducing 50% dev cost/time• Championed SDLC Governance, Quality Council for high quality predicted delivery• Built/Integrated Security function in SDLC for Compliance/Control of non-functional requirements• Adopted MicroServices, DevOps, CI/CD, Agile methodologies to reduce cost and time-to-deliver• Continuous Talent Management: Recruitment, Training, Appraisal, Rewards/Recognition of Global team• Initiated and TechTalks, LearnNShare forums for continuous training and development of global teams• Presented Contact Center Customer Journey in Techathon event for customers and business partners

Morristown, New Jersey, Us

• Transformed IQ product performance: NPS from 31 to 47 and Customer SAT from 3.89 to 4.05. • Lead a team of engineers and managers across multiple geographies responsible for development and support of an Oracle/Cognos based data warehouse contact center reporting/analytical software.• Conducted RCAs of field issues and built roadmap to improve the quality and customer experience.• Invented an elegant Patch process to simplify and standardize installation/upgrade/documentation procedures, thereby significantly reducing CFDs and chaotic hot fixes in the field• Implemented LEAN principles to improve Team Productivity: Migration onto a single repository, Automated build/install procedures, integrated code review tool as a gatekeeper• Designed a business use case for Techathon-2014 event demonstrating Avaya portfolio and presented to business partners and customers

Morristown, New Jersey, Us

• Designed dashboards for easy tracking of customer escalation activities by senior leadership• Successfully led and delivered major and minor releases with rich content and good quality. For various committed features, gathered requirements, broken them into concrete deliverables, created functional specifications, process documents, schedules, risk mitigation plans, traceability matrices and executed the plan as per the committed schedules• Coordinated various other functions e.g. Prod Mgmt, Testing, Docs, L10/I18N, Support, Services• Authored and submitted a research paper in Agile conference highlighting the drawbacks Scrum framework and proposed a solution to improve productivity of team members

Morristown, New Jersey, Us

• Acted as ScrumMaster and delivered numerous features in contact center reporting applications e.g. Workplan designer, Runtime, ReportingUI, High Availability etc.• Adopted various tools and frameworks for efficient and effective development• Worked with higher leadership team in bringing the entire product ownership to Pune site• Engaged in establishing a new development team and quickly ramped it to a productive level

Boston, Massachusetts, Us

• Participated in Client interaction, requirement gathering of various CAD/CAM projects• Generated high level design documents for turning requirements into deliverables• Lead a team developers based on project requirements• Single handedly owned various modules of ProNC software• Initiated and implemented various enhancements and project proposals e.g. 3D transformations of toolpath, APT7 tool modeling, export/import of tool table, new turn type machining, ModelView representation of NC steps etc.

Vélizy-Villacoublay, Fr

• Redesigned FEA Simulation of 3 Wheeler Chassis and other automotive components • Verified the FEA model and simulation results with the real life failure cases from customers• Accomplished CAD modeling and Reverse Engineering of various industrial components

• Participated in Production planning and setup of CNC machining of new Gearbox housing• Single handedly prototyped the production of 11 setups of the housing on CNC line• Maintenance engineer for sheet metal fixtures of Passenger cars, LMV and HMV

Master Of Technology - Mtech

Pgp - Artificial Intelligence & Machine Learning, Data Science, Machine Learning, Artificial Intelligence

Executive Mba, Management

Dbm, Management

Bachelor Of Engineering - Be, Mechanical Engineering

Hsc