Santosh Pathak, sets and evolves the strategic direction for the company and its portfolio of offerings, while nurturing a strong leadership team to drive its execution of Technology services & Transformation. He ensure Customer Centricity, provides Strategy & Leadership, Forecast Financial impact, focus on new Technology & skill sets acquisitions. Prior to joining VSFITS, Santosh gained 17 years of experience in the IT industry. Experienced IT Consultant with a demonstrated history of working in the computer and network security industry. Skilled in Project management, Data Center Management, Windows Server and Networking. He earned his Master of Business Administration with an Information Technology minor, completed certifications in PRINCE2® Practitioner in Project Management as well.

Gain in-depth understanding of customer problems and business objectivesAdvise our customers on the effective use of IT technology Initiate IT projects and coordinate IT staff membersPlan and design IT systems and networks Oversee and coordinate the implementation of new technology Educate users in using new and existing IT systemsAssist our customers and help them successfully deal with a variety of different technical issuesConduct regular inspections of existing systems and suggest improvement plans Create reports for upper management

• Responsible for Global IT Infrastructure planning, scheduling and IT Budget with forecasting for next financial years.• Weekly, monthly, quarterly review with cross-IT team and Analysis of IT project and Call analysis report/BI. • Experience of lead complex project and a track record of building strong synergy with business & customers.• Smooth handling multi-site, cross functional teams and ability, passion to inspire and motivate individual reports and other team members.• Experience in Development, Planning, estimation and risk management, change management with various development methodologies start from scratch to delivery with schedule timeline.• Experience of managing a global team to deliver through a complete lifecycle process.• Knowledge of deep understanding the business strategy and focus in risk analysis. • Understand the PMP process and delivery strategy.• Smooth interpersonal and cross-team collaboration skills and ability to partner/stockholder.• Good at setting expectations, relationship management and conflict resolution.• Handle extreme pressure and tough projects, Manage ambiguity & lack of clarity (in requirements, scope etc.)

• Experience in Development, Planning, estimation and risk management, change management with various development methodologies start from scratch to delivery with schedule timeline.• Experience of managing a global team to deliver through a complete lifecycle process.• Knowledge of deep understanding the business strategy and focus in risk analysis. • Responsible for Project IT Infrastructure Setup as per Project Construction scheduling, within time frame complete the IT project.• Planning for IT setup at different location of project(scheduling of activity, procurement of IT Materials, co-ordination with OEM & vendor)• Monitoring and utilization of IT Budget with forecasting for next 4 years.• Prepare Report for different IT activity of project and ensure completion of the setup within the stipulated time frame as scheduled.• Responsible for 3 different locations at different sites.• Provide training and share knowledge about project requirement to the FMS Team.• Monitoring Data Center Activity, Check All Server Log report and Physical Status report.• Monitoring and Analysis of Daily IT Call Report. • Server Hardware HP ProLiant DL580R 07(E7) and DL-320e Gen8, HP Storage Autoloader, Coordination with business and operation team, to ensure that problems are identified and resolved in minimum downtime.• Co-ordinate with Higher management and Provide Proper Guideline for Smooth Project Running. • Implemented security policy, tested all application and implemented successfully. Complete ownership for Success of assignment/activities.• Managing BCP (Business Contingency plan) and DRPs (Disaster Recovery planning) for minimum downtime of application.• Responsible for entire IT Assets Management.

• Responsible for Data Center Activity, Check All Server Log and Physical Status.• Maintains Server Utilization, WSUS, AD, and Symantec Endpoint Protection, Backup as ell as Restoration, Prepare All Report in monthly/Weekly/Daily basis.• Server Hardware IBM Server 3650, Dell Power Edge 410, Power Vault MD1000.• Coordination with business and operation team, to ensure that problems are identified and resolved in minimum downtime.• Co-ordinate with DC-Engineer Team, and Provide Proper Guideline for Smooth DC Project Running. • Implemented security policy, tested all application and implemented successfully. Complete ownership for Success of assignment/activities.• Managing BCP (Business Contingency plan) and DRPs (Disaster Recovery planning) for minimum downtime of application.• Technical knowledge of messaging server administration support on MS Exchange running on Windows platforms.• Understanding and support experience of SMTP and POP3, Installation and configuration of Active Directory domain controllers.• AD server configuration according to installation check list, Deployment of MS security hot fixes.• Perform To perform upgrade of Active Directory environment apply change management process.• Manage the system properties, system policies and services on active directory top level domain structure and to delegate control/administration on active directory lower level domain structure.• Managing schema updates, Management of Active Directory domain controller FSMO roles.• Managing of Group policy objects (GPO), add, remove and configure Active Directory sites, site links and subnets.• Advanced Linux Installation, Startup and Shutdown, System Administration Tools, Packaging Tools Window System.• Basic Block Devices, RAID and LVM, File systems, Kernel Compilation and Configuration.

• Responsible for Data Center Activity, Check All Server Log and Physical Status.• Maintains Server Utilization Firewall Report, WSUS, AD, and MacAfee, Backup as ell as Restoration, Prepare All Report in monthly/Weekly/Daily basis.• Server Hardware Blade Center Blade Server,IBM Power 720,710 Express Server, HP ProLiant DL380 G5 Server Series,IBM System 3800,HP Storage Work MSA2000.• Coordination with business and operation team, to ensure that problems are identified and resolved in minimum downtime.• Co-ordinate with DC-Engineer Team, and Provide Proper Guideline for Smooth DC Project Running. • Implemented security policy, tested all application and implemented successfully. Complete ownership for Success of assignment/activities.• Managing BCP (Business Contingency plan) and DRPs (Disaster Recovery planning) for minimum downtime of application.• Preparing different documents and SLA and MIS reports

• Check Daily Check List Report of messaging server Report on MS Exchange Server.• Planning Engineer’s Shift schedules, and maintains Engineer Call Report in monthly basis.• Coordination with business and operation team, to ensure that problems are identified and resolved in minimum downtime.• Implemented security policy, tested all application and implemented successfully. Complete ownership for Success of assignment/activities.• Managing BCP (Business Contingency plan) and DRPs (Disaster Recovery planning) for minimum downtime of application.• Preparing different documents and SLA and MIS reports

• Planning Engineer’s Shift schedules, and maintains Engineer Call Report in monthly basis.• Coordination with business and operation team, to ensure that problems are identified and resolved in minimum downtime.• Technical knowledge of messaging server administration support on MS Exchange running on Windows platforms.• Understanding and support experience of SMTP and POP3, Installation and configuration of Active Directory domain controllers.• AD server configuration according to installation check list, Deployment of MS security hot fixes.• Perform To perform upgrade of Active Directory environment apply change management process.• Manage the system properties, system policies and services on active directory top level domain structure and to delegate control/administration on active directory lower level domain structure.• Managing schema updates, Management of Active Directory domain controller FSMO roles.• Managing of Group policy objects (GPO), add, remove and configure Active Directory sites, site links and subnets.• Authorization of DHCP servers, Managing File Replication service (FRS), Diagnose and resolve problems associated with the Directory Replication service.• Configure and manage the AD DNS services, Managing TS license service on Active Directory domain controllers.• Create or remove Trust relationships, Configure and manage the Directory Replication service, ensure the overall security of the Active Directory domain.

• Providing IT support to the clients for H/W, S/W and applications providing support by installing.• Configuring and troubleshooting Win 2K, Win 98 and hardware devices, Installed and configured mail, MS-Exchange clients.• Anti-virus updating on clients’ servers and workstations, Handling the Network of around 650 Pc’s, Installation and Maintenance of RAS, DNS, WINS, RIS Configuration, Installation.• Configuration administration and Troubleshooting of IIS, DHCP, DNS, WINS, RAS, Proxy Server.

• Exposure in the field of Computer Hardware/ software and Networking as Technical Support Engineer.• Working with Digital Electronics & maintained all types of PC’s (HP, COMPAQ, HCL, and DELL).• While Networking and Administration of Ms-Windows98, Windows NT 4.0, Windows2000.Windows2003 Server, Novell 4.0, Linux 9.1 & 10.