• Seasoned and versatile Management Professional with incredible experience acquired over the years in Financial Data Research, Customer Data Management, Contact Data Management, Customer/Client Hierarchy Research, Client Servicing, Product Delivery, Reporting & Communication and Strategic Management, etc • Strong People Management Skills, capable of managing members having different skill sets, ensuring judicious utilization of resource as well as ensure skill upgrade, competence management, career planning, and mentoring the team members as well as maintaining TAT, Quality, Productivity and Behavioral aspects of the team.• Articulate communicator with proven abilities in liaisoning with cross-functional team members comprising of Subject Matter Experts, Quality Professionals, Analysts & Senior Analysts for successful achievement of process objectives.• A consistent performer having the ability to work in highly diverse environments, proved acumen in developing process manuals, training the team members of different processes and facilitate continuous improvement & excellent service delivery.