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Santosh Pai Email & Phone Number

Manager - Service Design and Transition at RACQ
Location: Greater Brisbane Area, Australia 11 work roles 2 schools
1 work email found @racq.com.au 1 phone found area 140 LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email s****@racq.com.au
Direct phone (140) ***-****
LinkedIn Profile matched
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Current company
RACQ
Role
Manager - Service Design and Transition
Location
Greater Brisbane Area, Australia
Company size
1890 employees

Who is Santosh Pai? Overview

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Quick answer

Santosh Pai is listed as Manager - Service Design and Transition at RACQ, a with 1890 employees, based in Greater Brisbane Area, Australia. AeroLeads shows a work email signal at racq.com.au, phone signal with area code 140, and a matched LinkedIn profile for Santosh Pai.

Santosh Pai previously worked as Manager - Change and Release at Racq and Release Coordinator at Qsuper Limited. Santosh Pai holds Masters Of Information Systems, Information Systems from Griffith University.

Company email context

Email format at RACQ

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{first}.{last}@racq.com.au
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Profile bio

About Santosh Pai

Santosh Pai is a Manager - Service Design and Transition at RACQ. He possess expertise in requirements analysis, peopletools, requirements gathering, sdlc, peoplecode and 18 more skills. He is proficient in English, Hindi, Kannada and Konkani. Colleagues describe him as "Santosh is skilled and work hard to find the solution to the problem till resolved His varied experience of the last few years in the field enhanced his leadership qualities " and "I thoroughly enjoyed working with Santosh during my career with Accenture. Santosh is very focused and committed to getting the job done. He has the ability to get those around him to demonstrate a high level of commitment and drive to make sure delivery targets & requirements are met. I got an opportunity to learn quite a lot from him and his commitment for the profession and for delivery was remarkable. He’s highly skilled and his immense experienced was significant for his… Show more"

Listed skills include Requirements Analysis, Peopletools, Requirements Gathering, Sdlc, and 19 others.

Current workplace

Santosh Pai's current company

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RACQ
Racq
Manager - Service Design and Transition
australia
Website
racq.com.au
Employees
1890
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Company profile
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11 roles

Santosh Pai work experience

A career timeline built from the work history available for this profile.

Manager - Service Design And Transition

Current
Racq

Brisbane, Australia

 Responsible for ‘Change Management’, ‘Release Management’, ‘Disaster Recovery (DR) and Service Performance Management functions within RACQ Technology division. These Technology functions support the RACQ Bank, RACQ Insurance, Membership and Assistance business pillars. Assigned additional charge of Disaster Recover (DR) in July 18.  Assigned additional responsibility to to start up the Service Performance Management function in Sep 18.

Sep 2018 - Present

Manager - Change And Release

Racq

Brisbane, Australia

May 2014 - Sep 2018

Release Coordinator

Qsuper Limited

Brisbane, Australia

 Manage the deployment of multiple projects to UAT and Production environments as part of monthly release cycle. Projects comprise of upgrade/enhancements to Super’s core systems. Provide advice / expertise around managing environments as part of continuous service improvement.

Feb 2014 - Apr 2014

Environment & Release Manager

Accenture

Brisbane, Australia

 Deputed to work on the British Gas Account (Operating in QLD as QGC). Perform technical impact assessments of changes approved for CAB. Chair and conduct the change approval board (CAB) meetings for the Australian region.  Responsible for management of Environments (servers & databases) for all applications in scope. Also conduct Environment audits for various applications and their corresponding environments to identify gaps. Provide recommendations to bring out consistency in the environments. Responsible for release Management aspects for a suite of applications (approx. 28) for Queensland Gas Corporation (QGC). Manage and co-ordinate work effort with resources based at the Accenture Delivery Centre in India. Also liaise with multiple 3rd party vendors as necessary Plan, Schedule, Manage and Co-ordinate the implementation of releases into the pre-production and production environments. Mitigate risks if any.L ead the Clients High performance team initiative for the Month of Aug 11. Act as the ‘Critical Incident Manager’ to manage the resolution of P1/ P2 incidents.

May 2011 - Jun 2013

Project Manager

Accenture

Brisbane, Australia

 Responsible for the management of all facets of ISAS Support Unit’s system enhancement projects from scoping and requirements through implementation and deployment as part of the clients Annual Enhancement Plan. Manage a team of Business Analysts (BA’s) and Developers to deliver system enhancement projects to the Campus solutions 9.0 system. Manage technical resources based offshore at the Accenture delivery center in Cebu, Philippines.

Mar 2010 - May 2011

Development Team Lead

Accenture

Brisbane, Australia

 The ISAS upgrade project involved upgrade of TAFE Queensland’s ISAS system from PeopleSoft student administration v7.6 ANZ to Campus Solution 9.0. Manage and co-ordinate development work with the offshore development team resources based at the Accenture delivery center in Cebu, Philippines.

Jun 2008 - Feb 2010

Development Team Lead / Configuration Manager

Accenture

Brisbane, Australia

 Manage a team of 6 developers to provide production support and develop system enhancements for TAFE QLD's ISAS system (Peoplesoft v7.6).

Nov 2006 - May 2008

Senior Software Developer (Peoplesoft)

Accenture

Brisbane, Australia

 Applied for and successful in obtaining the role of Senior Software Developer within the Accenture team. As the Senior developer, was primarily involved in supporting a highly customized and complex, Academic advisement module for TAFEQ.

Apr 2006 - Oct 2006

Software Developer (Peoplesoft)

Accenture

Brisbane, Australia

 Transitioned to the Production support team, post golive of TAFE QLD's ISAS system implementation. Accenture Australia Ltd contracted to provide system support. Responded to production incidents and enhancement requests in line with service level agreements and developed and enhanced online applications, batches, interfaces and reports.

Jun 2004 - Mar 2006

Software Developer (Peoplesoft)

Accenture

 Implementation of Peoplesoft v7.6 for TAFE Queensland with Accenture Australia Ltd as the implementation partner for the first implementation of the Peoplesoft module in the vocational education sector in Australia. Developed online applications, batches, interfaces and reports customized for TAFEQ.

Feb 2003 - May 2004

Software Developer

Griffith University

 Project to Implement Peoplesoft v7.6 Student administration module for Griffith University with Accenture Australia Ltd as the implementation partner. Developed and enhanced online applications, batches, interfaces and reports in Student Financials (HE Database), Finance (FS Database), Student Records and Research modules.

Feb 2001 - May 2002
Team & coworkers

Colleagues at RACQ

Other employees you can reach at racq.com.au. View company contacts for 1890 employees →

NW Neil Walker Neil Walker Colleague at RacqGreater Brisbane Area, Australia View → RS Roxanne Sergeant Roxanne Sergeant Colleague at RacqGreater Brisbane Area, Australia View → NR Nick Rosenthal Nick Rosenthal Colleague at RacqGreater Brisbane Area, Australia View → MP Mia Paolacci Mia Paolacci Colleague at RacqGreater Brisbane Area, Australia View → MB Michaela Bariesheff Michaela Bariesheff Colleague at RacqGreater Brisbane Area, Australia View → RM Rachel M. Rachel M. Colleague at RacqGreater Brisbane Area, Australia View → JP Jack Pickett Jack Pickett Colleague at RacqVeresdale, Queensland, Australia View → IP Irene Pitts Irene Pitts Colleague at RacqGreater Brisbane Area, Australia View → NL Nevaeh Lee Nevaeh Lee Colleague at RacqGreater Brisbane Area, Australia View → AP Amanda Price Amanda Price Colleague at RacqWishart, Queensland, Australia View →
2 education records

Santosh Pai education

FAQ

Frequently asked questions about Santosh Pai

Quick answers generated from the profile data available on this page.

What company does Santosh Pai work for?

Santosh Pai works for RACQ.

What is Santosh Pai's role at RACQ?

Santosh Pai is listed as Manager - Service Design and Transition at RACQ.

What is Santosh Pai's email address?

AeroLeads has found 1 work email signal at @racq.com.au for Santosh Pai at RACQ.

What is Santosh Pai's phone number?

AeroLeads has found 1 phone signal(s) with area code 140 for Santosh Pai at RACQ.

Where is Santosh Pai based?

Santosh Pai is based in Greater Brisbane Area, Australia while working with RACQ.

What companies has Santosh Pai worked for?

Santosh Pai has worked for Racq, Qsuper Limited, Accenture, and Griffith University.

Who are Santosh Pai's colleagues at RACQ?

Santosh Pai's colleagues at RACQ include Neil Walker, Roxanne Sergeant, Nick Rosenthal, Mia Paolacci, and Michaela Bariesheff.

How can I contact Santosh Pai?

You can use AeroLeads to view verified contact signals for Santosh Pai at RACQ, including work email, phone, and LinkedIn data when available.

What schools did Santosh Pai attend?

Santosh Pai holds Masters Of Information Systems, Information Systems from Griffith University.

What skills is Santosh Pai known for?

Santosh Pai is listed with skills including Requirements Analysis, Peopletools, Requirements Gathering, Sdlc, Peoplecode, Integration, Peoplesoft, and Software Project Management.

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