Business Support
Current
Nov 2023 - Present
AeroLeads people directory · profile
Rosa S. Email & Phone Number
Customer Support & Training Manager
at
IAG7 Viajes
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Support & Training Manager
Location
Madrid, Community of Madrid, Spain
Company size
Who is Rosa S.? Overview
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Quick answer
Rosa S. is listed as Customer Support & Training Manager at IAG7 Viajes, a with 127 employees, based in Madrid, Community of Madrid, Spain. AeroLeads shows a matched LinkedIn profile for Rosa S..
Rosa S. previously worked as Business Support at Iag7 Viajes and Directora at Tu Salud Cuenta. Rosa S. holds Mba In Tourism Business Management from Escuela Superior Fundación Universitaria Eserp.
Company email context
Email format at IAG7 Viajes
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IAG7 Viajes
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Profile bio
About Rosa S.
Professional with a large experience within the Travel Industry: eCommerce, IT consultancy, airlines, GDS and travel agencies (online /offline).Proven track in Travel E-Commerce focused on start-ups and management, online marketing, GDS product, online self-booking tools and OTA expertise, etc. Experienced team leader, result oriented, high adaptability to new environments. Good communication skills, proactive and motivated.
Current workplace
Rosa S.'s current company
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Iag7 Viajes
8 roles · 39 years
Rosa S. work experience
A career timeline built from the work history available for this profile.
Directora
Current
Tu Salud Cuenta
Mar 2023 - Present
Customer Xml Support And Traning Manager
Customized support for large accounts: configuration and customization of the travel self-booking tool according to the corporation's travel policy and/or the travel agency's business model. Tracking and follow up of travel agency, corporation and supplier issues(GDSes Travelfusion, RENFE, GIATA, hotels, airlines, travel insurances and so on. Training courses, webinars, presentations on the online booking tool to Business Travel Consultants and/or Travel Managers. Training documentation. Analysis and prioritization of corporate enhancement developments.
Nov 2010 - Sep 2023
Distribution System Unit And Website Manager
Air Comet
Responsible for “Simplifying the business” IATA project - 100 % Electronic Ticketing. Managing Airline website (Amadeus IBE, Digital Marketing strategy, etc.). Managing Company Call Center. Negotiate contracts with service providers: Sita, Amadeus, Resiber, Travelport, Sabre, etc. Airline Loyalty program implemention. In-house Trainer. Reservation Systems: Amadeus, Resiber, Galileo, Sabre and Worldspan.
2006 - 2010
~4 yrs
Training Manager (Viajes Barceló Project)
o Hiring and training of trainers.o Coordinating and managing all training activities.
Feb 2005 - Dec 2005
Product Account Manager
o Responsible for customer retention and productivity. o Main support to online travel agencies: Muchoviaje.com, Lastminute.com, Ebookers.com, Travelprice.com, etc.o Business proposals and presentations. On-site trainings.o Sorting out all type of customer issues.o Product Manager position: functional analysis and Worldspan products certification for the Spanish market with IATA, airlines and travel agencies (Electronic Ticketing, Negotiated & Private Fares, Automated Refunds, Spanish Discounts, etc.).
2001 - 2004
~3 yrs
Customer Support & Training Manager
o Responsible for high quality customer service.o Managing and developing training objectives, policies, and programs.o Hiring and training of both teams.o Sales support: product presentations.
1998 - 2001
~3 yrs
Travel Agent
Classic Travel, S.A.
o Booking flights, accommodations, vacation packages, car hire, travel insurances, etc. o Collecting and processing payments. o Dealing with customer queries, complaints and refunds.o Advising clients about travel destinations.o System reservations: Amadeus, Sabre and Resiber.
1988 - 1998
~10 yrs
Team & coworkers
Colleagues at IAG7 Viajes
Other employees you can reach at iag7viajes.com. View company contacts for 127 employees →
JV
Jacinto Vedia Rodrigo
Colleague at Iag7 ViajesMadrid, Community Of Madrid, Spain
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MR
Marife Rodriguez Domingue
Colleague at Iag7 ViajesCollado-Villalba, Community Of Madrid, Spain
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NF
Natalia Ferreiro Rosende
Colleague at Iag7 ViajesGreater La Coruña Area, Spain
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AF
Ana Frutos Blanco
Colleague at Iag7 ViajesMadrid, Community Of Madrid, Spain
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JH
Jordi Higueras Sanz
Colleague at Iag7 ViajesGreater Barcelona Metropolitan Area, Spain
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MM
Moisés Mouriño
Colleague at Iag7 ViajesBarcelona, Catalonia, Spain
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JD
Javier De Los Santos
Colleague at Iag7 ViajesGreater Valencia Metropolitan Area, Spain
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VS
Virginia Sánchez Fernández
Colleague at Iag7 ViajesGreater Madrid Metropolitan Area, Spain
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LV
Laura Villalba
Colleague at Iag7 ViajesMadrid, Community Of Madrid, Spain
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JC
Javier Cabeza Lopez
Colleague at Iag7 ViajesGreater Madrid Metropolitan Area, Spain
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Jacinto Vedia Rodrigo
Colleague at Iag7 ViajesMadrid, Community Of Madrid, Spain
View →
MR
Marife Rodriguez Domingue
Colleague at Iag7 ViajesCollado-Villalba, Community Of Madrid, Spain
View →
NF
Natalia Ferreiro Rosende
Colleague at Iag7 ViajesGreater La Coruña Area, Spain
View →
AF
Ana Frutos Blanco
Colleague at Iag7 ViajesMadrid, Community Of Madrid, Spain
View →
JH
Jordi Higueras Sanz
Colleague at Iag7 ViajesGreater Barcelona Metropolitan Area, Spain
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MM
Moisés Mouriño
Colleague at Iag7 ViajesBarcelona, Catalonia, Spain
View →
JD
Javier De Los Santos
Colleague at Iag7 ViajesGreater Valencia Metropolitan Area, Spain
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VS
Virginia Sánchez Fernández
Colleague at Iag7 ViajesGreater Madrid Metropolitan Area, Spain
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LV
Laura Villalba
Colleague at Iag7 ViajesMadrid, Community Of Madrid, Spain
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JC
Javier Cabeza Lopez
Colleague at Iag7 ViajesGreater Madrid Metropolitan Area, Spain
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5 education records
Rosa S. education
Mba In Tourism Business Management
Tourism Degree
Escuela Superior De Hostelería Y Turismo De El Lago
Grado De Gerencia Hotelera
Escuela Superior De Hostelería Y Turismo
Formadora E Instructora De Yoga (Yoga Alliance Rys 500)
Escuela De Yoga Integral Mahashakti (2020-2022)
Education record
FAQ
Frequently asked questions about Rosa S.
Quick answers generated from the profile data available on this page.
What company does Rosa S. work for?
Rosa S. works for IAG7 Viajes.
What is Rosa S.'s role at IAG7 Viajes?
Rosa S. is listed as Customer Support & Training Manager at IAG7 Viajes.
Where is Rosa S. based?
Rosa S. is based in Madrid, Community of Madrid, Spain while working with IAG7 Viajes.
What companies has Rosa S. worked for?
Rosa S. has worked for Iag7 Viajes, Tu Salud Cuenta, Travel Loop, Air Comet, and Travelport Gds.
Who are Rosa S.'s colleagues at IAG7 Viajes?
Rosa S.'s colleagues at IAG7 Viajes include Jacinto Vedia Rodrigo, Marife Rodriguez Domingue, Natalia Ferreiro Rosende, Ana Frutos Blanco, and Jordi Higueras Sanz.
How can I contact Rosa S.?
You can use AeroLeads to view verified contact signals for Rosa S. at IAG7 Viajes, including work email, phone, and LinkedIn data when available.
What schools did Rosa S. attend?
Rosa S. holds Mba In Tourism Business Management from Escuela Superior Fundación Universitaria Eserp.
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