Sapna Devi Email & Phone Number

Expertise and Areas of Interest:- Functional lead to assist with managing the end to end project delivery lifecycle in a fast paced, agile environment including project mobilization, process design, system configuration & customization, testing, integration, data migration, deployment and business adoption activities, fluent in agile and waterfall delivery.- Strong consulting and/or marketing technology implementation experience- Strong relationship building and communications skills- Can work as Pre-Sales Consultant while responding to new prospects, working on RFP, estimations and solution design documents for Salesforce Sales, service Cloud, Digital Strategy, Marketing campaigns, CRM, Customer Experience, Digital Business Solutions.- Project Business Analysis, Requirements Gathering, Solution Design, Team Co-ordination, UAT, User Training, Hand-off Process Ownership to Client, Estimations, Up-sell etc.- Experience in Application Solution Cycle, Presales Requirements and Involvement in Bid Management and all B2B Sales Process.Technical Expertise:Salesforce Skillset:- Sound knowledge of Sales Process and Service process and implementing and customizing the same using Salesforce platformPage 2 of 2- Good Understanding and command of Salesforce Advance Administrative tasks includingdata management, user management, org management, reposts and dashboards andeverything which includes point and click- Good understanding of Salesforce security model, sales, service cloud data modelOther Technologies:- Sound in MS-Office tools like Power point, excel, word, Outlook- Analytical tools – Einstein Analytics (Intermediate), tableau- Beginner- Structured Query Language basics (can adapt easily if needed)

Listed skills include Teamwork, Salesforce Lightning, Lightning Web Components, Business Analysis, and 5 others.