• Responsible for day-to-day IT operations of the company including user and machine management, OS deployment, (build and capture), troubleshooting and support for desktop applications, telecom’s, LAN maintenance, patch management, ensuring adherence to company IT policy, help and advice• Installation, configuration and maintenance of MS Dynamics AX 2012R2 on server 2012 And other ERP application software• Extensive experience in Forms Personalization and Customization, Reports. Workflow. Dynamics AX 2012 R3 Installation, AOT *Tables. Extended Data Types. Base Enums, Methods. Classes. Views. Query Relations.• Created several SSRS reports using Visual Studio 2013/15 on AX 2012 R3 (i.e., Parameterized reports. Drill down reports, drill through reports) reports and using report builder.• Effectively managed activities like performing MSSQL server database backup, model store backup, restoring them.• Managing DHCP, print service management, printer sharing across network, printer pooling. Implementation of group policy across the network for printers and file server• Hyper -V installation and Virtual Machine Management, Disaster Recovery- File Server Replication Ensuring IT cost reduction through proper and planned procurement Perform ongoing performance tuning, hardware upgrades and resource optimization as required.• Maintaining security roles and setup for the users. Backed up and restored SQL-AX databases.• Office 365 Administration & Support, Monitoring service health from O365 Admin Centre portal. Managing Subscriptions, billing, licenses, purchasing services for O365 Creating & Maintaining Users O365 account.• Managing the Anti-Virus management console across the Network (Kaspersky), Ensuring network security & desktop security through Kaspersky

• Installed, configured & handled troubleshooting of Red-Hat 5/6 and Solaris 9/10 on Enterprise Servers • Install, configure, monitor, and troubleshoot end-user workstations related hardware & software.• Diagnose and troubleshoot system and network problems, software faults or hardware complications.• Creation and managing of Users, Groups, and their permissions.• Managing & remote administration, user rights, accounts, policies, group policies and network resources. Install, configure, monitor, and troubleshoot printing/scanning software.• Monitor and manage hardware, software, and security (clients for anti-virus, spam filtering, spy ware detection and removal, etc.• Monitors/Performs daily backup operations, ensuring all required files systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.• Performed all systems administration duties, including configuration and maintenance of network services such as WINS, DHCP, DNS, FTP on both Windows and Linux-based environments.

•Design, Installation, configuration, and maintenance of complex routed LAN & WAN networks· Standardized site surveying, positioning, and configuration for WLAN upgrades for coverage in office areas, outdoor layouts· Experience in maintenance and installation of Cisco Routers (1700, 2500 series) & catalyst switches (2900 series)· Managing Multiple Kind of WAN connections from the Head Office to the remote sites (MPLS PPP, Frame Relay, STP and Wireless links).· Provided functional troubleshooting and diagnosing hardware / software problems, including desktop, laptop, WAN, LAN, and remote systems.· Installing, Configuration and Troubleshooting IPTV, IP phone, Poly cam VX 1000, Wireless and Access control· Responsible to manage and maintain Video conferencing systems,· Good experience in cabling networks using UTP CAT3, CAT5E and CAT6.