As an Information Systems Engineer with comprehensive experience in IT infrastructure management, I excel in monitoring and maintaining client URLs, networks, systems, storage, data centers, and AWS environments within a Network Operations Center. Proficient in using tools such as PagerDuty, Jira, SolarWinds, Sysdig, Rundeck, GitHub, VMWare, SQL, DBMS, Microsoft 365, InstallShield, AdminStudio, PowerShell, and SCCM, I ensure seamless system performance, incident management, and automation.I have a robust background in enhancing IT infrastructure through hardware and software upgrades, managing virtual servers within AWS VPC (including EC2 and RDS), and implementing Root Cause Analyses & Change Management Processes to minimize downtime. My experience spans across organizations like Medidata Solutions, BH Technologies, Hewlett Packard, Chevron Corporation, Puget Sound Energy, Exelon Corporation, and Premera Blue Cross.I am dedicated to leveraging emerging technologies and continuous learning. Currently pursuing an undergraduate degree in Management Information Systems from the University of Houston Downtown. I am always eager to connect with like-minded professionals and explore opportunities to drive technological innovation and organizational success.