 Coordinate material receiving, shipping and movement of material in warehouse with Quality Control to and from locations. Ensure receipts and shipments occur in a timely and prioritized manner Maintain 100% inventory accuracy on stock shelve, in transit or at third party facilities and ensure such accuracy is reflected in company computer database. Manage warehouse and stock control Develop relationships with local suppliers based on reliability, price rates, and service Communicate effectively to product, sales, and quality teams for all projects, import/export regulations, internal challenges, and suggestions to improve performance. Coordination between sales team and the suppliers Managing and supervising workers at Sicc factory managing the price list and the monthly profit reports

 Rotational job working in different departments (Pre-screening, Reception, Backoffice, SOs, Pathback, Payment department, Guest Relation) Responsible for all the sheets inside the backoffice Follow up with the customers Operations including the process of each area Scheduling, making walk-in appointments & checking all the docs  Greeting &Solving customer problems Auditing & double checking on all the applicant’s docs Sorting the passports  In-scanning & out-scanning passports Making shipment policies for the bags prepared to be sent to the mission Archiving Making full process of the SO ( Submission Officer) Delivering the passports  Refund process

 Data mining to communicate with different sectors Making Calls with potential prospects in order to setup meetings Presenting different offers provided by ACE either inhouse or offshore Follow-up calls & after-sale service Organizing the schedule (setting minimum 5 meetings per day)

 Worked on the sales control Software ( entering new prospects-new requests or updating the existing ones ) Sending SMS & Newsletter campaigns Taking the responsibility of organizing the senior consultants & my manager’s calendar Preparing offers & meeting minutes Translating contracts into English/ Arabic Assisting all my colleagues in their work ( marketing- development concerning the design of the websites photoshop & dreamweaver ) Data mining ( all the business sectors with their full details in order to use them later on in any sales strategy & approach them ) Approaching different sectors & giving them briefing on a specific product in which we can help them with in enlarging their business size Sending e-mail campaigns Approaching Pipeline prospects/ Walk-in prospects/ Dropped also keeping in touch with new closed clients to get their kind feedbacks After sales service- getting feedbacks- receiving complaints & find solutions on spot Follow up call with the prospects & existing clients Follow up with the office manager & senior consultant & all others who are getting the responsibility of dealing with prospects/new requests until I make sure that prospect satisfaction is accomplished. Participated in three exhibitions ( Egyshop-Microcom-AfroPack) during those exhibitions I was representing the company ( responsible of holding the applications in hand taking the full details of any clients then sending Thank you SMS then adding the collected details into the sales control- also I have taken the full responsibility of the back & front office during Microcom exhibition & finished the report on spot )