Sara B. Email & Phone Number

• Responsible for customer retainment and growth
• Educating customer on all things Cox related, Internet, Phone, Cable and Security products.
• Identifies and develops additional sources of new business through referrals, networking, and social media.
• Handles challenging customer situations and escalations to provide complete resolution.
• Determines serviceability and performs any necessary calculations about fees, time periods, pro-rations, penalties, cost analysis, competitive pricing comparisons and provide other reporting.
• Order management and keying orders

Analyzes customer needs and presents value-added solutions. Inspires and excites customers about how Verizon solutions can impact their lives. Ensures that customers leave the stores with the best solutions for their needs. Delivers the best product set-up and coaching experience possible. Provides customers with a basic understanding of the functionality.

General office management.Coordination of budgeting and orchestrating of all travel arrangements for CEO, which includes accompaniment.Utilization of Quick Books for the financial book keeping.Counting and managing income and depositing moneyEnsures timely payments for related bills and expenses.Record data entry for all monetary donations.Organizes and.

Conducts screening interviews at center with applicants struggling with substance abuse seeking admission into the program.Conferring with referral agents, requesting written background information.Deciding whether to admit or reject prospective beneficiaries on the basis of the personal interview.Processing admitted beneficiaries and orienting them into.

Managing front desk for a rehabilitation hospital to include use of a multi-line switchboard for two hospitals and emergency code phone, paging, in addition to greeting and directing of visitors.Data entry regarding patient admissions and discharges for both hospitalsDistribution of employee mail and payrollCollection of co-pays for pharmacy and hospital.

Cranston, RI

Transporting and ambulating patients Feeding, bathing, and dressing patientsTaking and documenting patients' vital signs and weightIn home care (cooking, cleaning, transporting)Data entry on patient medical chartsKeeping a log on patient's activities, behaviors, intake, and output

Providence, RI

Filing medical recordsCreating new patient records Scanning new records into computer systemData entryAnswering multi-line phonesTransporting records to ERReceptionist to front deskReviewing records with multiple physicians

Bachelor Of Arts (B.A.), Education

Certified Nursing Assistant, Nursing Education

First Aid training CPR certified