Sara B. Email & Phone Number

• Responsible for customer retainment and growth• Educating customer on all things Cox related, Internet, Phone, Cable and Security products.• Identifies and develops additional sources of new business through referrals, networking, and social media.• Handles challenging customer situations and escalations to provide complete resolution.• Determines serviceability and performs any necessary calculations about fees, time periods, pro-rations, penalties, cost analysis, competitive pricing comparisons and provide other reporting.• Order management and keying orders• Primary point of contact for customers for all phases of sales process, including proposals, contracts, order entry, and scheduling of install.• Conducts marketing campaigns which include proactive outbound calling and emails to existing and prospective customers.

Analyzes customer needs and presents value-added solutions. Inspires and excites customers about how Verizon solutions can impact their lives. Ensures that customers leave the stores with the best solutions for their needs. Delivers the best product set-up and coaching experience possible. Provides customers with a basic understanding of the functionality of the products and accessories they purchase so that they can immediately enjoy their new solutions. Attends both formal and informal training to better understand retail store operations and keep up with company, market, and industry trends. Supports daily business operations, including processing customer transactions and auditing cash receipts daily. Uses outstanding sales expertise, passion for VZW technology and customer interaction skills to create the ultimate in-store experience. As the driving force in building customer loyalty and growing the existing customer base, delivers superior customer service and proactively contacts existing customers to ensure they're getting the most out of the products and services. Excellent communication skills. Outstanding solutions-based sales skills. Exceptional relationship-building skills. Passionate about technology. Ability to excel in a fast-paced, dynamic environment. Resourceful and motivated to learn. Professionalism and poise.

General office management.Coordination of budgeting and orchestrating of all travel arrangements for CEO, which includes accompaniment.Utilization of Quick Books for the financial book keeping.Counting and managing income and depositing moneyEnsures timely payments for related bills and expenses.Record data entry for all monetary donations.Organizes and oversees special events and fundraisers.Compiles newsletters and issues response letters to partners.Schedules CEO itineraries and Board Meetings, etcMicrosoft excel data entry on weekly income fundingOversees, calls, and schedules appointments for renovations, additions, or maintenance issuesHighly skilled in accepting checks, cash, and other forms of paymentDemonstrated ability to prepare specific types of funds, including traveler's checks, savings bonds, and money orders Keen and well honed skills in managing accounting procedures Good sense of performing reconciliation procedures Functional knowledge of handling payment returns Excellent know-how of counting and balancing cash drawer with accuracy Profound ability to prepare periodical sales reports Able to handle all customer interactions to include a high standard of efficiency, accuracy, and consistency Adept at comprehending banking procedures

Conducts screening interviews at center with applicants struggling with substance abuse seeking admission into the program.Conferring with referral agents, requesting written background information.Deciding whether to admit or reject prospective beneficiaries on the basis of the personal interview.Processing admitted beneficiaries and orienting them into the program.Taking personal inventories of clothing and other belongings.Arranging dormitory assignments, work assignments.Preparation and maintenance of statistical reports required by center policy and procedure.Attendance at inter-agency meetings and conferences, as required.Maintaining records of medical appointments, psychiatric appointments for all incoming beneficiaries as assigned.Conferencing with court-appointed legal counsel for inmates to initiate release and admission into the Rehabilitation Center.Teaches a Christian based orientation class on faith for new beneficiaries admitted into program.Counsels beneficiaries during sessions, as needed.

Managing front desk for a rehabilitation hospital to include use of a multi-line switchboard for two hospitals and emergency code phone, paging, in addition to greeting and directing of visitors.Data entry regarding patient admissions and discharges for both hospitalsDistribution of employee mail and payrollCollection of co-pays for pharmacy and hospital billingPetty cash reimbursement for hospital staffAssisting Marketing director with Microsoft Outlook data entryConfirm Medical Staff Office appointmentsWell versed in hospital policies and HIPPA standardsExceptional customer service

Cranston, Ri

Transporting and ambulating patients Feeding, bathing, and dressing patientsTaking and documenting patients' vital signs and weightIn home care (cooking, cleaning, transporting)Data entry on patient medical chartsKeeping a log on patient's activities, behaviors, intake, and output

Providence, Ri

Filing medical recordsCreating new patient records Scanning new records into computer systemData entryAnswering multi-line phonesTransporting records to ERReceptionist to front deskReviewing records with multiple physicians

Bachelor Of Arts (B.A.), Education

Certified Nursing Assistant, Nursing Education

First Aid training CPR certified