- Provides general clerical and reception duties including patient registration, cashiering, physician order entry, and filing- Provides patients with professional, courteous, and attentive services at all times- Collects all necessary demographic and insurance information and accurately registers Immediate Care Center, Imaging and Diagnostic patients into the Patient Management System utilizing current hospital policies and procedures- Contacts physician's office for order clarification when necessary- Performs front-end medical necessity checking for Medicare referral patients- Orders laboratory and radiology tests accurately into the Hospital's Order Entry System and prepares appropriate requisitions when not generated by the computer- Coordinates with the laboratory and radiology departments as necessary

- Treated patients with a variety of neurological, musculoskeletal, and cardiopulmonary conditions - Performed initial evaluations, planned and implemented client-centered interventions, and documented sessions on daily basis in a timely manner- Established rapport with each patient by creating a comfortable and trusting patient-therapist relationship- Collaborated with other disciplines including physicians, physical therapists, speech language pathologists, nurses, and social workers regarding status of patient- Developed and presented an in-service project based on an occupation-based activity for adults

- Treated children with various sensory, motor, and cognitive impairments- Communicated with families and caregivers regarding their child’s progress and goals in a compassionate and supportive manner- Planned and implemented individualized interventions based on each child’s unique needs, strengths, and barriers- Documented daily treatment notes in a clear and concise manner - Developed and conducted an in-service on traumatic brain injury in children and adolescents

- Effeciently handled all inventory and product orders- Conducted interviews and trained new employees following all policies and procedures- Responded to clients' inquiries, concerns, and needs in a polite and professional manner- Accommodated clients to provide them with the highest level of comfort and satisfaction- Lead team meetings in a respectful and proactive manner