Expert provider of traditional print and digital content marketing for large corporations, small businesses, retail, individuals and organizations.

1899 George Washington Maher designed "Pleasant Home" is owned by the Park District of Oak Park and home to Pleasant Home Foundation, complete with tours, educational experiences, and events. Responsible for creation and evaluation of programming, grant writing, community partnerships, and member experience, retention and growth.

Drive customers to Albert’s Diamond Jewelers locations to purchase, repair, sell and pawn jewelry. Responsible for 1.2 million dollar marketing budget for privately held jewelry, repair, credit, pawn, and gold buying business, including research, strategy, planning, creative, media placement, reporting, and evaluation for all 5 business divisions. Manage co-op and brand advertising for top jewelry and watch brands in the world (Cartier, Breitling, Mikimoto, Roberto Coin, David Yurman, etc.) Helped lead store to 14 consecutive best months ever, driving traffic of 300-400 customers each weekday, and 600-700 customers a day on weekends. Media matrix includes digital, print, television, outdoor, direct mail, radio, cinema, and social. Plan and manage events, including annual MS auction (raising $114,000 last year alone), annual summer sale (posting a 37% increase in sales in 2012), grand openings, in-store weddings (23 weddings on Valentine’s Day), galas, Ladies nights, and Gents nights. Act as spokesperson for the brand and represent business for charitable functions, managing store giving in excess of $750,000 annually.

Responsible for monitoring, improving, and evaluating all touch points of the customer experience. Worked closely with executive, operations, merchandising, sales, IT, and marketing teams to develop and implement solutions designed to drive revenue through increased customer satisfaction. Developed new member promotional packet to increase first-time member purchases, curb buyer’s remorse, and improve first-time renewals.Key stakeholder in development and launch of new e-commerce shopping site. Responsible for content management.