Sara E. Email & Phone Number

Nasr City, Egypt

-Responsible for the purchasing process for North America team. -Issuing purchase orders on SAP after receiving purchase request on the system.-Tracking all the purchase orders on SAP to follow up the open PO's and act accordingly.-Monitoring all open requisitions at SAP and process them daily-Looking for potential vendors, communicating with them and request bids. -Regular communication with the vendors to check changes in the delivery dates and pricing.-Working on closing all open orders before the end of the month.-Follow-up on the approval of the invoices on the system and removing any blocks for the invoices.-Prepare weekly or monthly reports to the Operations managers or whenever requested.

Egypt

-Preparing contracts and working papers for employees.-Issue HR Letters to employees upon request.-Preparing monthly salaries and calculating overtime if any. -Contacting candidates to set an appointment to review and sign their contracts.-Responsible of social and medical insurance for employees.

Egypt

-Handling all customer quires and concerns about their monthly bills.-Build a good rapport with Clients over the phone.-Obtain and evaluate all relevant information to handle customer and service inquiries.-Follow up on customer interaction.-Achieving daily, weekly & monthly targets of AHT, NBS & NBA.