Customer Experience Associate
CurrentSupport the overall mission of the Library by providing service in a manner that creates a positive customer experience.
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Sara Fenner is listed as Customer Success at Jacksonville Public Library, a with 180 employees, based in Green Cove Springs, Florida, United States. AeroLeads shows a matched LinkedIn profile for Sara Fenner.
Sara Fenner previously worked as Customer Experience Associate at Jacksonville Public Library and Teacher at Virginia Beach City Public Schools. Sara Fenner holds Bachelor Of Science (B.S.), Elementary Education And Teaching from University Of Michigan-Flint.
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Customer Success Advocate with 6+ years of experience in client management, engagement strategies, data analysis, and customer training. Demonstrated experience in providing quality customer support, offering guidance, and planning implementations for client success. Known for effective communication regarding complex information.
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Support the overall mission of the Library by providing service in a manner that creates a positive customer experience.
Virginia Beach, Virginia, United States
Designed hands-on lessons and projects to meet learning objectivesEstablish critical goals and key performance indicators to support both organizational and client goalsDevelop engaging lessons with digital tools and educational platforms aligned with chosen curriculum Review and revise curriculum to align with learning objectives and differentiate content accordingly
Developed and implemented a training strategy with corresponding curriculum to achieve organization's goalsPlanned, coordinated, and executed 4 annual events for over 300 attendees per eventHeavily contributed as a valuable team member in the collaborations of curriculum development for department trainingsPerformed 1:1 intervention with customized training, tailored to individual learning typesTrained individuals on proper usage of technology-based tools (Chromebooks, online resources) in order to enhance engagement and retentionFunctioned as a team lead within the department, achieving recognition for excellence in leadership for a team of fourRegularly participated in leadership opportunities that contributed to building-wide growth and success
St Augustine, Florida, United States
Provided flexible support for varying positions schoolwide during substitute shortages.Established and enforced routines and procedures to maintain order among a diverse population of students.
Fielded incoming calls for the company’s three locations and transferred calls appropriately.Submitted office-wide supply orders and kept inventory.Maintained an organized filing system for mail, purchase orders, and other various company documents.Created and distributed client invoices.Updated and distributed company-wide daily job tracking spreadsheet.
Other employees you can reach at jaxpubliclibrary.org. View company contacts for 180 employees →
Chloe Smith
Colleague at Jacksonville Public LibrarySan Francisco Bay Area, United States
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Maria Griffith
Colleague at Jacksonville Public LibraryJacksonville, Florida, United States
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Alexandra Bishop
Colleague at Jacksonville Public LibraryJacksonville, Florida, United States
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Autumn Austin
Colleague at Jacksonville Public LibraryMetro Jacksonville, United States
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Rebekah Mitchell
Colleague at Jacksonville Public LibraryJacksonville, Florida, United States
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Jessica Lamb
Colleague at Jacksonville Public LibraryMetro Jacksonville, United States
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Lynn Pinilla
Colleague at Jacksonville Public LibraryJacksonville, Florida, United States
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Symphony Bryant
Colleague at Jacksonville Public LibraryJacksonville, Florida, United States
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Irissa Allen
Colleague at Jacksonville Public LibraryMetro Jacksonville, United States
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Amber Pierce
Colleague at Jacksonville Public LibraryJacksonville, Florida, United States
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Quick answers generated from the profile data available on this page.
Sara Fenner works for Jacksonville Public Library.
Sara Fenner is listed as Customer Success at Jacksonville Public Library.
Sara Fenner is based in Green Cove Springs, Florida, United States while working with Jacksonville Public Library.
Sara Fenner has worked for Jacksonville Public Library, Virginia Beach City Public Schools, Norfolk Public Schools, St. Johns County School District, and Tc Delivers.
Sara Fenner's colleagues at Jacksonville Public Library include Chloe Smith, Maria Griffith, Alexandra Bishop, Autumn Austin, and Rebekah Mitchell.
You can use AeroLeads to view verified contact signals for Sara Fenner at Jacksonville Public Library, including work email, phone, and LinkedIn data when available.
Sara Fenner holds Bachelor Of Science (B.S.), Elementary Education And Teaching from University Of Michigan-Flint.
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