• Oversee the clinician onboarding process, which includes supporting and leading TeamHealth onboarding initiatives and identifying areas for process improvement• Serve as primary strategic partner for Onboarding with senior leaders to maximize operational efficiencies and clinician experience• Directly supervise staff including hiring, training, coaching, disciplinary action, performance evaluations, and assignment delegation• Maintain reports and analytics and oversee metrics to ensure team is meeting department goals• Participate in special projects, including serving on assigned project or work teams related to Onboarding and ensure project deadlines and deliverables are met

• Manage the provider contracting process, which includes the verification of new, edit and termination contract requests and the preparation of all provider contract documents • Directly supervise staff including hiring, training, coaching, disciplinary action, performance evaluations, and assignment delegation • Collaborate with Northeast leadership to develop contract templates for multiple facility start-ups • Compose nonstandard provider contract language and draft contract-related correspondence for corporate legal review• Evaluate metrics to ensure team is meeting department goals while successfully exceeding the goal by 1 business day• Successfully implemented new process for how the Advanced Practice Clinicians are contracted in response to the new payroll system• Developed project plan and managed project scope for the Emergency Medicine and Hospital Medicine RVU Standardization project• Participated in the ODF project team and helped create a quick reference guide for recruiters to assist in reducing ODF rework numbers• Successfully transitioned the Hospital Medicine and IPC books of business for the Northeast contracting team• Navigated the RIF, furlough and disaster privileges process during the Covid-19 pandemic • Coached high performing team member to act as a Lead for our team through routine rounding and project delegation

• Verified approved Contract Action Requests for new and existing providers for accuracy and system functionality• Prepared and drafted all provider contract documents and ensured approvals were received for non-standard agreements• Sent contract documents to providers and followed-up on unsigned documents with recruiting, leadership and providers as needed• Assisted the Contracting Director in handling sensitive provider terminations and other similar matters• Performed quality assurance on contract document drafts for other Contracts Specialists to verify accuracy • Took the lead on large-scale or complex projects and ensured deadlines were met• Provided on-the-job training for new contracting staff and served as first point of contact for staff questions related to policy and process• Researched and responded to requests from providers, recruiters, payroll, etc. regarding provider contract documents

• Coordinated the data entry of provider information via standardized processes• Ensured appropriate documents were accurately completed and met policy requirements• Assisted with the onboarding of new providers by serving as a point of contact for questions, issues, outstanding requirements, etc.• Initiated pre-hire sanction checks, reviewed results and notified recruiter of any concerns• Organized and scheduled candidate interviews, prepared itineraries and arranged logistics • Provided excellent customer service to providers and interfaced with various internal departments• Prepared employment applications and completed verbal references for all provider referrals• Managed monthly staffing reports and prepared provider contracts for signature• Maintained candidate database with high level of accuracy• Resolved provider complaints by various communication channels

• Provided administrative support to the VP of Physician Services and a team of 4 recruiters• Assisted with the onboarding of new providers by serving as a point of contact for questions, issues, outstanding requirements, etc.• Organized and scheduled meetings and arranged logistics (travel, lodging, food, etc.) • Tracked mandatory compliance and ongoing training requirements for providers• Provided support for the Emergency Medicine fellowship training program and APC Bootcamp• Coordinated orientation and created and maintained evaluation system for fellows and faculty• Revised content for direct mail letters, coordinated mailing lists and executed large-scale mailings• Proofread job advertisements and effectively maintained job postings within allotted budget• Maintained candidate database and applicant tracking system with high level of accuracy• Ordered marketing supplies and business items as needed, including lab coats and business cards• Managed the approval, payout and tracking of the employee referral program and recruiter commission plan

• Ensured high levels of customer service and strove to exceed customer expectations• Managed and led staff around sales, customer service and operational procedures• Attracted professionals to the company by recruiting candidates at local career fairs• Coached and developed employees and provided timely feedback on performance• Completed multiple projects simultaneously with strong attention to detail• Participated in the interviewing and selection of new employees• Created and edited PowerPoint presentations, Excel spreadsheets and Word documents