Currently holding weekly phone calls with senior citizens to help alleviate issues of isolation and loneliness.

Managed a volunteer program for a nonprofit organization focused on collaborative experiential learning for admitted participants.• Created and maintained multiple processes to improve operations. • Managed projects and daily workflow for a team of 5-10 employees and volunteers. • Established a clear system of communication to manage interpersonal conflicts in a shared-living environment.• Recruited and trained over 30 volunteers while upholding day-to-day business operations. • Served as liaison between the nonprofit and its for-profit business partners.

Coordinated an eco-tourism program offering off-grid accommodations powered by renewable energy.• Created an advanced user-friendly inventory system to track budgets and spending.• Established high levels of communication among the team as the norm.• Decreased company expenses by 5% in 3 months by developing a system to repurpose available resources.

• Prepared summaries to determine the scope of the research project. • Collaborated with a team to analyze information and further the accuracy of reports.

• Increased time efficiency for café hours, employee workflow, and customer service time during periods of high traffic. • Gathered workplace feedback from employees into a written proposal to management.

• Improved the process of leadership turnover by creating a system of project guidelines. • Coordinated free morale-boosting merchandise to reward everyone’s hard work during the pandemic. • Promoted new member interest by giving virtual and in-person presentations.

• Solved technical problems with users to help them quickly reconnect to their event live stream. • Communicated with a high-volume of customers via phone calls and emails.

• Applied visual design skills using Wix software to create a website custom to the specific needs of the client organization.• Conducted weekly meetings with the client to conciliate their needs with respect to personal design recommendations.

• Built relationships with clientele by taking customer inquiries via phone calls, emails, and in-person visits. • Facilitated scheduling to connect customers to available cruise services.