Sara Holmes Email and Phone Number

I have 30+ years in the trucking industry. I have Managed daily operations of the Hauling Company, Transfer Station and MRF.I Implement operating procedures and ensure excellence in driver standards are met.Manage department staffing levels, including safety issues/claims, hiring, training and performance management of supervisors, drivers, helpers, dispatchers, and other operations employees. Ensure positive morale of all employees. I Interact with customers at local, state, and federal government agencies. Work with employees to resolve customer service concerns and ensure regulatory compliance standards are met.Ensure maximum productivity and route management systems for commercial, roll off and residential routes and establish productivity improvement goals where needed.Responsible for the adherence to operating standards, the development of supervisory goals and objectives, and the management of labor hours and disposal expenses.Implement and maintain an effective loss control and safety program.Provide coaching and counseling for staff development. Train supervisors to interpret and understand productivity and other lines of business reports.Work with the General Manager and other department managers to ensure the long-term success of the division and company.Approve expenses and manage the budget for the operations department including approval of purchase orders and vendor pricing. Approve the payroll of all employees under direct supervision.Oversee and support good working relations between management, staff and customers.