Dynamic and highly skilled Field Service Technician with over seven years of experience in technical roles, now transitioning into web development. Expertise in problem-solving, customer support, and handling complex technical tasks, with a growing proficiency in HTML, CSS, JavaScript, and back-end technologies like Node.js. Proven ability to learn quickly and adapt to new challenges, ensuring high-quality results and customer satisfaction. Certified Scrum Master, leveraging a solid foundation in project management to collaborate effectively in fast-paced environments. Passionate about building responsive, user-friendly web applications and eager to contribute technical knowledge and customer service experience to a web development role.
Salute Logistics
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Delivery DriverSalute Logistics May 2020 - PresentRichmond VaOptimized delivery routes using navigation apps and local knowledge, achieving excellent on-time delivery rate.Maintained customer satisfaction rating through professional interactions.Completed proactive daily maintenance checklist for delivery vans
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Field Service TechnicianDish Network Dec 2020 - Nov 2023Successfully completed over 500 DBS installations and maintained customer satisfactionDiversified skill set - Certified technician for multiple smart home and security brands.Implemented and maintained a perfect safety record over 3 years.Cultivated exceptional customer service skills, customer inquiries on-site and earning a reputation as a top-performing technician. -
Fleet CoordinatorUtiliquest, Llc Aug 2017 - Dec 2019Glen Allen, Virginia, United StatesImplemented a proactive maintenance schedule for company vehicles.Streamlined record-keeping processes.Conducted strategic monthly/weekly travel to optimize inventory management and address technician needs.Optimized monthly material ordering and budgeting processes.Developed an effective communication system between field technicians and supervisors. -
Field Service TechnicianMastec Communications Group Feb 2016 - May 2017Chester, Virginia, United StatesLed high-quality installation, service, and support for DTV customers, consistently exceeding performance metricsMentored new hires as On-the-Job Trainer, accelerating skill development Captained a top-ranked regional team of technicians, driving performance improvements and fostering a culture of excellenceChampioned rigorous safety and security protocols, maintaining a spotless safety record across all customer interactionsCultivated exceptional customer relationships through clear communication and swift resolution of concernsDemonstrated mastery of diverse tool sets including power tools, hand tools, and augers, optimizing efficiency and consistently meeting tight deadlines
Sara Ryan Education Details
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University Of Richmond Boot CampsFull Stack Development -
History
Frequently Asked Questions about Sara Ryan
What company does Sara Ryan work for?
Sara Ryan works for Salute Logistics
What is Sara Ryan's role at the current company?
Sara Ryan's current role is Aspiring Full Stack Developer - HTML/CSS | Javascript | MERN Stack.
What schools did Sara Ryan attend?
Sara Ryan attended University Of Richmond Boot Camps, Mary Baldwin University.
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Sara DeNio
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Sara Ryan
Associate Vice President At Bolt Pr (A Millwright Agency) | Public Relations Expert | Driving Media Coverage & Brand Growth | Skilled In Corporate CommunicationsAustin, Texas Metropolitan Area4yahoo.com, texasbankers.com, alliedim.com, boltpr.com2 +161749XXXXX
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7safelite.com, vaco.com, osu.edu, battelle.org, osu.edu, osu.edu, nationwidechildrens.org
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Sara Riley
St Paul, Mn
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