Sara Mcbride Email & Phone Number

Horsham, Pa

Leveraging my industry expertise, I manage and coordinate all human resource functions, including hiring and training new members. Likewise, I meticulously monitor daily progress and run metrics for management.Known for my dynamic leadership and management capacity, I supervise team in charge of maintaining customer financial accounts, entering purchase orders (PO), clearing payments, creating necessary credits, and ensuring constant communication with customers. As a… Show more Leveraging my industry expertise, I manage and coordinate all human resource functions, including hiring and training new members. Likewise, I meticulously monitor daily progress and run metrics for management.Known for my dynamic leadership and management capacity, I supervise team in charge of maintaining customer financial accounts, entering purchase orders (PO), clearing payments, creating necessary credits, and ensuring constant communication with customers. As a technically astute professional, I manage the development and processing of customer master data and price lists in SAP system. I work closely with both external and internal teams to confirm stock and scheduling, as well as address any issues pertaining to orders.===========================================Select Highlights🔵 Mass pricing of more than 400 SKUs mixed across 150 customers through the developed master list that was directly uploaded into SAP system that ensured accurate pricing prior to live date 🔵 Enhancement of tracking of customers’ PO and method used by internal teams to ensure prompt response of all teams by creating customer dashboard via APO system that enabled quick view of order status.🔵 Adjustment in training methods and provided representatives the opportunity to review expectations and clarify information by developing daily checklist, along with progress reporting, and training records ensuring successful completion. Show less

Warminster, Pa

Throughout my tenure, I assumed a key role in in creating, setting up, and maintaining accounts, as well as applying changes to accounts as needed. Likewise, I made sure that external research agents comply with security guidelines. Employing all created reports, I presented up-to-date information to clients and trained them on the use of Certiphi products. Building good rapport and maintaining close relations with other members of Certiphi team, case management was properly executed and… Show more Throughout my tenure, I assumed a key role in in creating, setting up, and maintaining accounts, as well as applying changes to accounts as needed. Likewise, I made sure that external research agents comply with security guidelines. Employing all created reports, I presented up-to-date information to clients and trained them on the use of Certiphi products. Building good rapport and maintaining close relations with other members of Certiphi team, case management was properly executed and delivered. Demonstrating strong communication and interpersonal skills, I facilitated regular communication via telephone, email, and chat to keep clients informed of any delays or other updates.===========================================Select Highlights🔵 Strong ability to perform diverse and challenging roles that led to being promoted twice in one year.🔵 Notable contributions in managing accounts, which included handling high-level customer issues, implementing integrations, and upselling services to customers.🔵 Collaboration with internal teams in creating shared workbooks filled in by account management and IT to ensure complete and accurate input and monitoring of emails that enabled completion and clean tracking of customer setup and implementations. Show less

Bachelor Of Science, Business Administration

Associate Of Arts (Aa), English, Major In Journalism

Activities and Societies: Sigma Pi Kappa