Sara Mclaughlin Email & Phone Number

Performed a variety of operational activities within the Cash Processing team including timely and accurate responses to client inquiries in conformance with established corporate policies and procedures for both Deutsche Bank Wealth Management Services and Capital Guardian Wealth Management Services.Daily use of Microsoft Outlook, Excel and various other applications including Global Plus and Salesforce.comResearches and resolves client inquiries and issues with timely and thorough responses through the use of the online application ElementToolDevelops skills through employee training classes offered by State StreetServes as the primary point of contact as the Cash Services

Responsible for answering a 3 line phone system, scheduling on-site appointments throughout eastern Massachusetts, filing and billing using QuickBooksTrained new employeesPerformed "cold calling" marketing

Attended 36 hours of training to work with victims of crime as a Helpline advocateWorked in the Kent County Courthouse Domestic Violence office as a courtroom advocateDocumented domestic violence arraignments Worked directly on the Sexual Assault Awareness Month 2007 campaign