AHA Training Center Coordinator. Life EMS Education Center Resource Coordinator.

Self-employed daycare services professional, running a state licensed childcare in my home. Managed all aspects of running the business, including all client relations, accounting, purchasing and marketing. Compliant in all state requirements, including further education and annual training in Early Childhood Education.

Coordinated international high school students during their exchange year in Rockford. Marketed the program within the community and school, found and qualified host families, then worked as the liaison between the students, families, school and agency during their stay.

Contract position working in Steelcase's e-Tools QA department. Responsible for ensuring that the proprietary e-commerce technology product met company standards and end-user requirements. Assisted in software design reviews. Prepared testing strategies and documented issues for development team.

Responsible for developing Quality Assurance standards and procedures to support data warehouse system Created templates for the development of Business Requirements documentation. Instituted firmer change control procedures on existing test and production systems. Developed regression testing outlines and templates.

Senior Quality Assurance Analyst (01/97-11/99) - Tested retail point-of-sale software for terminal and back office client/server systems on platforms including OS/2 and Windows NT. Developed comprehensive customized test plans and analyzed output. Trained new staff members on testing tools and procedures.Retail Business System Analyst (01/94-11/99) - Responsible for evaluating business needs and system capabilities to design an appropriate application workflow. Responsible for defining and documenting all custom software requirements for each client.Executive Administrative Assistant (01/94-11/97) - Handled all administrative requirements for an Executive staff of three. Oversaw organization of the office, including maintenance of office equipment and stocking of office supplies. Coordinated staff events and all travel arrangements.