• Manage the calendar and executive office activities according to operational plans and agendas, whilst demonstrating exceptional judgment and flexibility to accommodate emergent priorities and issues.• Manage all travel arrangements of the Executive Director, both domestic and international, and all associated itineraries, agendas and briefings. Perform extensive communication with external partners, vendors, and guests. • Draft, edit, and respond to correspondence on the Executive Director’s behalf.• Coordinate and facilitate executive meetings, inclusive of agenda management.• Prioritize, investigate, and follow up on incoming issues and concerns addressed to the Executive Director.• Prepare invoices and expense reports for approval and payment.• Maintain a high level of confidentiality regarding discussions, records, files, documents, and information as they relate to all business and personal activities.• Manage all special projects and events with advanced hospitality coordination including lunches, ground transportation, and on-site guest visits.

• Concurrently assisted eight executives: the SVP/Chief Information Security Officer; SVP, Experience Engineering; VP/Chief Software Architect; Chief Architect, AVP, Cloud Engineering; AVP, Product Governance, Risk and Compliance; AVP, User Experience; and the AVP, Software Architect. • Position required high-level multi-tasking coordination, dexterity, and discernment in maintaining support for key executives positioned across domestic and international time zones. • Responsible for calendar and inbox management, domestic and international travel coordination, travel and expense report management, communication and oversight of corporate deadlines and initiatives, monthly SVP report compilations, as well as PowerPoint creation and enhancements.• ShareBase and Confluence monitoring.

• Assisted the regional president and market presidents in leading and communicating corporate and area initiatives for southern Georgia. • Managed and maintained fluid calendar coordination, travel schedule, and expense reports for the regional president.• Developed and created PowerPoint presentations for weekly regional leadership team meetings.• Responsible for coordinating the Customer Advisory and other area Board meetings for the region throughout the year, including speaker facilitation and PowerPoint presentations. • Served on the Local Advisory Council for the Truist Foundation, which determines and oversees grants for local charitable organizations. • Co-captain for the corporate Project Forward initiative – overseeing office protocols and provisions during the COVID pandemic. • Assisted the Savannah Market President in processing all AP requests. • Coordinated and assisted in Relationship Planning and other divisional meetings.• Planning coordinator for client and regional visits between the Head of Commercial Banking, Regional President, Market Presidents, and Community Advisory Board members. Visits required venue and meal coordination as well as meeting assistance.

• Highly independent position which required initiative, discernment, tact, analytical prowess, and extreme attention to detail in a constantly shifting, fast-paced, energetic environment. • Daily responsibilities included fluid calendar management, travel coordination, itinerary creations, and expense report facilitation for the SVP/CIO, the VP, Global IT Infrastructure, and the Chief Information Security Officer. • Extensive project management and coordination of all department-wide special events for a team of over 600 staff members in Savannah and Mexicali locations - including annual Awards/Recognition Ceremonies/Luncheons between multiple locations, All Hands Presentations, quarterly offsite leadership team meetings, and business forums for quarterly, on-site parent company meetings – to include hotel accommodations, onsite tours, corporate luncheons and dinners with TED-Talk style presentations. • Created enhanced PowerPoint presentations for leadership team meetings, town halls, and All Hands meetings. Utilized advanced audio and video embeds. • Building manager for maintenance and emergency response issues. • Primary communicator of department announcements and global liaison to all corporate administrative assistants.• Served as one of two training coordinators for the department, with responsibilities to oversee the management of annual computer-based and in-person training sessions. • Created numerous SOP/instructional guides for processes, including vendor onboarding and Microsoft “tips and tricks.” Developed fillable forms for the department and HR, including annual shift selections for personnel files, awards ceremony nominations, and menu options. • Executed executive support while working remotely – including set-up and facilitation of virtual town halls, PowerPoint presentations, weekly staff communications, and calendar coordination via mobile applications. • Diversity and Inclusion Council Ambassador and Volunteer Impact Partner (VIP).

• Position required the ability to work independently while making decisions and maintaining confidentiality under high stress conditions with a consistent expectation of excellence.• Coordinated the calendar and activities of four senior executives, including the SVP of Operations and General Counsel; as well as the VP, Executive Director, and Senior Director of Human Resources.• Daily responsibilities included travel coordination, expense reconciliation, AP approval and processing, special events, staff interviews, internal and external communications, contractual reviews and multi-line phone operations (10 phone-line system).

• Coordinated internal and external scheduling and itinerary development while serving as the personal assistant to the president's office. Highly confidential and sensitive role requiring absolute trust and professionalism. • Position included travel and daily administration of activities across multiple campuses, liaison between multiple support levels, management of presidential mail and email, personal appointment scheduler, lunch coordination, and time management. Board meeting assistance. Charter flight scheduler. • Assisted with domestic and international travel arrangements, including complex travel itineraries – packing and accompanying the president, as needed. • Responsible for keeping the president on schedule. Prepared background research and meeting prep documents.

• Coordinated the calendar and activities of the Associate VP for Academic Support and Legal Affairs. • Developed written processes for field trips and contractual facilitation for university guests then provided presentations/training of the same to university admins. The development standardized these processes for all staff. • Proposed, researched, and coordinated the move to an online field trip waiver process. Responsible for system roll-out and faculty training of the same. New system eliminated the processing and storage of approximately 48,000 pieces of paper each quarter. • Developed and instituted legal tracking processes for all university legal matters.

Began working as the Executive Administrative Assistant to the General Manager & Japanese General Manager and was promoted to the Executive Administrative Assistant to the Senior Vice President, Sales & Manufacturing. Served as supervisor of all department Administrative Assistants and Receptionists. Served as member of the Emergency Response Team. Certified in First Aid services and CPR. • Executive responsibilities included the coordination of all customer and VIP visits to the facility: specifically, orchestrating meetings between sales staff, customers, & executives; tour-guide liaison; arranged private visitor transportation to include rental cars and limousines.• Writer and editor of the company newsletter.• Event organizer for all special events and facility-wide celebrations, including media coordination.• Responsible for facilitating hotel stays, rental cars, & corporate apartments for all Japanese Technical Advisors to include an average weekly TA residency of approximately 30 workers: provided preliminary overnight accommodations, daily schedule adjustments, and receipt facilitation. Key contract negotiator for rental cars, corporate apartment leases, and cleanings.• United Way Campaign Chairwoman for the years 2011-2013, including internal raffle coordination, Kick-Off and Final Assembly Coordinator, and records-keeper for the corporation.