Senior HR Generalist at Life from Water Foundation, Dec 2023 – Till now: I joined as a Senior HR Generalist to be in charge of the following tasks:• Responsible for the recruitment and selection process, including job posting, resume screening, interviewing, and candidate selection.• Collaborate with department managers to identify staffing needs and develop effective recruitment strategies.• Conduct new employee onboarding, including orientation, paperwork completion, and benefits enrollment.• Serve as a point of contact for employees regarding HR policies, procedures, and general inquiries.• Develop, update, and communicate HR policies, procedures, and employee handbook.• Administer employee benefits programs, including enrollment, changes, and inquiries.• Assist in compensation analysis, job evaluations, and make recommendations for salary adjustments.• Assist in the employee performance management processes, including goal setting, performance evaluations, and career development plans.• Stay updated on employment laws and regulations and ensure compliance with legal requirements.• Maintain accurate and up-to-date employee records, including contracts, benefits, attendance, and performance evaluations, handle all insurance documents (1, 6, 2 forms), also handle personnel tasks such as (Annual – Casual – Sick leave and Permissions). • Administer HR policies and procedures, ensuring compliance with legal regulations and internal guidelines.• Follow up the L&D program and deliver training programs to enhance employee skills and professional development, and also put the training plan.• Following Organizational Development (Org. chart, Job Description, Policies, Training, Records Management, and Succession Planning).• Implementing human resources operations day to day.• Assist in the payroll administration process with the financial department.• Using Odoo System in All HR functions.• Coordinate Rewarding and Recognition.

HR Generalist at EBS (Egyptian Business School), Aug2023–Til now: I joined as an HR Generalst to be in charge of the following tasks:Oversee the end-to-end recruitment process, from posting job openings to conducting interviews and onboarding new hires.Collaborate with department managers to identify staffing needs and develop effective recruitment strategies.Maintain accurate and up-to-date employee records, including contracts, benefits, attendance, and performance evaluations, handle all insurance documents (1,6 forms), also hande personnel tasks such as (Annual Casua Sick eave and Permissions).Administer HR poicies and procedures, ensuring compliance with legal regulations and internal guidelines.Coordinate and deliver training programs to enhance empoyee skils and professional development.Following Organzational Development (Org. chart, Job Description, Policies, Training, Records Management, Successon Planning).Implementing human resources operations day to day.Assist in payroll administration process with financial department.

HR & Administrative assistant at Baker Tilly Hilal & Abdel Ghaffar, Aug 2022 – Till now: I was Promoted as an HR & Admin assistant to be in charge of the following tasks: • Maintaining employee records (Personal records).• Assisting with payroll by providing the department with up-to-date information on all employees, including (sick leaves, annual leaves, overtime hours, timesheets, and deductions).• Maintain both hard and digital copies of the employee’s records.• Perform orientations and update records of the new staff.• Being the first point of contact for employees on any HR-related queries.• Respond to the employee’s questions about benefits (Number of vacation days they are eligible for).• Preparing necessary HR documents, (employment contracts, medical insurance, social insurance forms 1,2, and 6, and The ID of commercial Syndicate for auditors).• Responsible for maintaining government care form 111.

I joined as Administrative Assistant to be in-charge for the following tasks:• As a part of the Operation team, i coordinate with suppliers and clients, and I was the only one who led the operation here in Egypt office from the company.• Follow up the process of purchased from A to Z (Pricing, Quality, Quantity, and Delivery Time).• Translating emails which received from suppliers and clients from English to Arabic.• Checking all invoices of the purchase orders, before send it to Dubai office and translates it from Arabic to English.• Acting the focal point of contact with our biggest client (Bombardier Transportation) and the (National Authority for Tunnels) in Cairo Monorail Projects.

I joined as a customer service rep, at account (Etisalat) to be in-charge for the following tasks:• As a part of First Line of customer care, receiving the complaints of customers. • Solving the problem in (data line – voice line).• Acting the focal point between the customer and the second and third line to sort out the problem. • Recording the problem of customer and send it to complain team.• Following up with customers if their problems sorted out.

I joined as a tech support rep, at account (WE) to be in-charge for the following tasks:• Receiving issue of customer and sort it out as per some technical troubleshoots.• Escalating the issue of customer to escalation team.• Helping the customer for any info he needs to know it.• Solving (data landline internet and bills) issues.• Activating the internet service to the customer.