Supervisor, Patient Reimbursement Accounts
Current
Oct 2024 - Present
AeroLeads people directory · profile
Sara Sitch, M.S. Email & Phone Number
Supervisor, Patient Reimbursement Accounts
at
Guardant Health
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Supervisor, Patient Reimbursement Accounts
Location
Grand Island, New York, United States
Company size
Who is Sara Sitch, M.S.? Overview
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Quick answer
Sara Sitch, M.S. is listed as Supervisor, Patient Reimbursement Accounts at Guardant Health, a company with 961 employees, based in Grand Island, New York, United States. AeroLeads shows a matched LinkedIn profile for Sara Sitch, M.S..
Sara Sitch, M.S. previously worked as Manager, Advocates at Aither Health and Quality Assurance Coordinator at Aither Health. Sara Sitch, M.S. holds Master'S, Adult Education, 4.0 from State University Of New York College At Buffalo.
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Guardant Health
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Profile bio
About Sara Sitch, M.S.
Masters Degree in Adult Education (2019)Bachelor of Science: Elementary and Exceptional Education (2011)Passionate and eager to gain more knowledge and strategies related to self-funding. I enjoy being presented with new challenges and opportunities in all areas of Self Funding.
Current workplace
Sara Sitch, M.S.'s current company
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Guardant Health
9 roles
Sara Sitch, M.S. work experience
A career timeline built from the work history available for this profile.
Manager, Advocates
Manage and mentor approximately 20 Customer Service agents in a fast-paced startup Healthcare Third Party Administrator. Monitor call volume to ensure SLAs are being met. Manage schedules and production work. Serve as a leader for any questions and escalations that may occur. Provide innovative and creative solutions. Developed process and improvement.
May 2022 - Nov 2024
Quality Assurance Coordinator
Created and implemented a QA program. Audited calls weekly for Advocates and delivered coaching during 1 on 1 sessions. Conducted live audits for live coaching as well as chair side coaching when in office to provide a positive experience for callers. Live audits and coaching was also used to identify cost saving opportunities for members.
Feb 2022 - Jun 2022
Concierge Supervisor
Responsible for team member supervision and training within the continental United States in a rapidly growing start up. Administered quality assurance programs, associate coaching for call quality and annual reviews. Daily reporting on metrics to ensure SLA’s are met. Provide higher level of resolution for escalated calls. Project research, investigation.
Apr 2020 - Feb 2022
Operations Supervisor
Responsible for day-to-day operations designated business units and ensuring SLA’s were met for clients. Provide leadership to associates for achievement of departmental goals. Ensure all associates follow company policies and procedures. Review monthly score cards with associates. Address disciplinary action as needed. Weekly 1 on 1’s to review score card.
Nov 2018 - Mar 2020
Operations Advocate
Responsible for prompt resolution of issues. Utilize system tools and resources to address and resolve inquiries; provide benefit clarification and eligibility; communicate claim and reimbursement information; facilitate proper utilization of policies and procedures. Coaching associates to ensure client satisfaction.
Jan 2018 - Nov 2018
Senior Customer Service Trainer
Create and administer different materials/techniques for new and seasoned customer service representatives to learn new products. Directly in charge of training classes until fully trained and transitioned to their job role. Act as acting Supervisor and handle any issues, disciplinary action, coaching and mentoring while in training. Take the role of.
Sep 2015 - Jan 2018
Customer Service Representative
Service inbound phone calls assisting members and providers with questions regarding medical, dental, vision insurance. Worked together with teammates to make sure every issue/concern was resolved in a timely fashion.
Nov 2013 - Sep 2015
Customer Service Representative
Feb 2012 - Nov 2013
Team & coworkers
Colleagues at Guardant Health
Other employees you can reach at guardanthealth.com. View company contacts for 961 employees →
HS
Henry Sand
Colleague at Guardant Health
Redmond, Washington, United States, United States
View →
JL
Janine Laluces
Colleague at Guardant Health
San Francisco Bay Area, United States
View →
TP
Tabitha Peebles
Colleague at Guardant Health
St Louis, Missouri, United States, United States
View →
ME
Mohamed Ela
Colleague at Guardant Health
Giza, Al Jizah, Egypt, Egypt
View →
CF
Chris Farol
Colleague at Guardant Health
San Mateo, California, United States, United States
View →
BW
Ben Ward
Colleague at Guardant Health
Houston, Texas, United States, United States
View →
CE
Chloe Eackles
Colleague at Guardant Health
San Diego, California, United States, United States
View →
JL
John Lo
Colleague at Guardant Health
Las Vegas, Nevada, United States, United States
View →
SH
Scott Higdon
Colleague at Guardant Health
San Francisco Bay Area, United States
View →
RM
Rob Miller
Colleague at Guardant Health
Greater Philadelphia, United States
View →
Henry Sand
Colleague at Guardant Health
Redmond, Washington, United States, United States
View →
JL
Janine Laluces
Colleague at Guardant Health
San Francisco Bay Area, United States
View →
TP
Tabitha Peebles
Colleague at Guardant Health
St Louis, Missouri, United States, United States
View →
ME
Mohamed Ela
Colleague at Guardant Health
Giza, Al Jizah, Egypt, Egypt
View →
CF
Chris Farol
Colleague at Guardant Health
San Mateo, California, United States, United States
View →
BW
Ben Ward
Colleague at Guardant Health
Houston, Texas, United States, United States
View →
CE
Chloe Eackles
Colleague at Guardant Health
San Diego, California, United States, United States
View →
JL
John Lo
Colleague at Guardant Health
Las Vegas, Nevada, United States, United States
View →
SH
Scott Higdon
Colleague at Guardant Health
San Francisco Bay Area, United States
View →
RM
Rob Miller
Colleague at Guardant Health
Greater Philadelphia, United States
View →
2 education records
Sara Sitch, M.S. education
Master'S, Adult Education, 4.0
Bachelor Of Science - Bs, Exceptional/Elementary Education
FAQ
Frequently asked questions about Sara Sitch, M.S.
Quick answers generated from the profile data available on this page.
What company does Sara Sitch, M.S. work for?
Sara Sitch, M.S. works for Guardant Health.
What is Sara Sitch, M.S.'s role at Guardant Health?
Sara Sitch, M.S. is listed as Supervisor, Patient Reimbursement Accounts at Guardant Health.
Where is Sara Sitch, M.S. based?
Sara Sitch, M.S. is based in Grand Island, New York, United States while working with Guardant Health.
What companies has Sara Sitch, M.S. worked for?
Sara Sitch, M.S. has worked for Guardant Health, Aither Health, Centivo, Nova Healthcare Administrators, Inc., and Meritain Health.
Who are Sara Sitch, M.S.'s colleagues at Guardant Health?
Sara Sitch, M.S.'s colleagues at Guardant Health include Henry Sand, Janine Laluces, Tabitha Peebles, Mohamed Ela, and Chris Farol.
How can I contact Sara Sitch, M.S.?
You can use AeroLeads to view verified contact signals for Sara Sitch, M.S. at Guardant Health, including work email, phone, and LinkedIn data when available.
What schools did Sara Sitch, M.S. attend?
Sara Sitch, M.S. holds Master'S, Adult Education, 4.0 from State University Of New York College At Buffalo.
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