As the Director of Operational Support, I help Resi work toward operational efficiency by optimizing processes and enhancing cross-departmental collaboration. I work closely with design, development, and digital marketing teams to streamline operations and foster a culture of growth. Leveraging my background in product design and digital marketing, I make strategic decisions that innovate and drive organizational success. Supporting HR functions, ensuring a positive company culture and celebrating team wins. My passion lies in seeing our team achieve both personal and professional goals!

Freelance counselor and mentor specializing in supporting university students and young adults through life's transitions, focusing on personal growth, mental wellness, and building confidence for the future.

-Design graphics, posters, web pages, digital collateral -Design & run EDM campaigns-Wordpress site updates and maintenance -Wireframes for new page layouts -SEO & Analytics

• Lead creation of website designs and templates • Implementation of front-end site including HTML/CSS/Javascript • Website construction and optimization• Web application interface design• Improving the user experience

•Graphic design of web components •Manage web pages utilizing HTML, CSS, JS, & jQuery•Build web pages using responsive design techniques•Ensure layouts are accessible and logical•Recommend improvements for user experience

•Responsible for various aspects of ongoing support and maintenance of the company’s intranet and corporate internet websites.•Collaborating effectively with the business and other IT cross-functional areas throughout the project.•Actively share ideas and opinions, in collaboration with the team, and have a good eye for design and usability as well as the ability to present complex technical information to business users. •Assist in development of processes and identification of best practices to ensure the most effective and efficient processes and operations.•Maintain regular verbal/written communication on progress status with the business. •Implement a redesign of external website.

•Design of emails, web components, and coupons•Edit HTML and CSS•Produce creative briefs for web and email•Execute email campaigns across multiple brands•Analyze email analytics and track sales•Update content on marketing websites•Write SQL queries for data pulls

•Working with clients to update websites•Developing new social media strategies and layouts•Maintaining current websites•Developing and executing graphic-enhanced emails•Creating advertisements for social media websites•Write updates to social media platforms•Create and edit website designs•Mediate web development team, creative, & clients