Sara Tawfig Mansour Email and Phone Number
As an experienced IT Helpdesk Administrator, Senior Administrative Support, and Project Management professional, I have over a decade of comprehensive expertise in IT service management, executive support, and driving community development initiatives through tech-driven solutions.I am deeply passionate about data analysis and its role in enhancing decision-making and operational efficiency, particularly in community development projects. I am currently completing my Master’s degree in Computer Science, with my final thesis focused on leveraging data analysis to improve the effectiveness of community development projects. Throughout my career, I’ve taken numerous courses on data science, machine learning, and strategic planning, including certifications in Power BI, Oracle SQL, and Python..In my current role as an ICT Helpdesk Administrator at Sharif Oil Operating Company, I ensure seamless operations by managing helpdesk inquiries, coordinating HR activities, overseeing financial matters, and maintaining the company’s website. My experience has equipped me with strong problem-solving skills and the ability to foster cross-departmental collaboration.Previously, as a Community Development Officer, I led strategic planning and execution of projects (With a budget exceeding 3 million USD) focused on societal impact, working closely with NGOs, government agencies, and local communities. My role involved project budgeting, procurement, and reporting to senior management, showcasing my ability to handle complex, multi-stakeholder environments.In addition to my IT and project management experience, I have held senior administrative roles, providing executive support to high-level management, overseeing HR operations, and managing critical office workflows. My background in technology, combined with my strong organizational and communication skills, allows me to drive results in both administrative and technical capacities.I'm passionate about leveraging technology and data analysis to drive community development, and I continuously seek opportunities to innovate and enhance operations for better societal outcomes.
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Business Development ManagerNatpm Consultancy ServicesNew Cairo City, Cairo Governorate, Eg -
Ict Help Desk AdministratorSharif Petroleum Operating Company (Shpoc) Apr 2022 - May 2024Khartoum, Khartoum State, SudanRespond to all Helpdesk inquires and related ICT issues & forward them (if needed) to the concerned technical parties and follow up till the closure. Tracking of framework related activities such as procurement activities (PR, TE, PO and GRN).Audit, evaluate, track and report the ICT stocks, inventory and junk Lists in SHPOC sites and recommend govern & control procedures as required.Preform continuous awareness and training sessions about the Helpdesk and ICT services to SHPOC newly joined staff & as needed.Keeping a record of the financial expenses of the department & the budget performance. Producingrelated periodic reports.Administrator of the Company’s official website. -
Community Development OfficerSharif Petroleum Operating Company (Shpoc) Jun 2021 - Feb 2023Khartoum, SudanManage and review the Company’s plans and budget for CD projects & prepare reports accordingly.Gather local demands from the field staff or directly to and prepare plans for the suggested projects accordingly.Raise the Purchasing Orders & follow up with CPL department on all community development contracting & purchasing related issues.Provide the communication channel internally with the field Staff & externally with the NGOs- Ministries & Local Government Parties, in order to facilitate the projects’ approvals, process and implementation.Communicate the requirement with the other stakeholders and come up with a plan and feasibility studies for each project or activity.Prepare project documents and consolidated reports regarding project progress, social impact and value-added by the project and submit them to the management.Coordinate with the media department to communicate the achievements and projects executed.
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Executive SecretaryStaroil Sudan Apr 2012 - Nov 2021Khartoum-Sudan1. Administration: o Provide full executive administrative support to the General Manager’s office and the departments under it. o Coordinate booking and ID issuance for contractor companies. o Prepare the company’s bi-weekly flight list. o Supported headquarter moving process, preparations & allocation of offices (4 times).2. HR: o Prepare manpower lists and organizational structures based on departments' requests as part of the annual practice for preparing WP&B. o Assist in bi-annual evaluations and prepare award reports. o Sort CVs, coordinate interviews. o Collect timesheets from E&P departments' field staff. o Assist in HR filing system and other activities as needed.3. Project Management: o Implement filing systems for new projects in the E/P Department. o Assist in specific ad-hoc projects assigned by the General Manager. o Prepare statistical reports and conduct research.4. Finance: o Coordinate during government audits, providing requested documents. o Register and distribute invoices to user departments. o Monitor and follow up on Authorization for Expenditure (AFE) reports.5. Production Planning: o Cover for the Senior Planner in the Production Department. o Prepare daily and periodic reports, update the production database.6. Procurement: o Design and implement an updated Approved Vendors List (AVL). o Communicate with vendors to update their data. o Assist in the purchasing workflow. -
Community Development Section Head/ Acting ManagerMinistry Of Energy And Petroleum Oct 2020 - Sep 2021Khartoum, SudanMonitoring and reviewing downstream & upstream companies’ plans, ongoing projects, and budgets, through communicating with their focal points. Managing projects matrix & delivering reports to the Department Manager regarding the implemented, the ongoing projects and the future plans.Liaising with UN agencies and NGOs to perform needs assessment, donors allocation or technical support and reflect them on the CD annual plans for the local communities and the country's overall development goals, considering the economic factors, and the demands of these communities.Communicating with the UN agencies, NGOs, Ministries, Local Government & local communities in order to facilitate the process of the projects proposals, approvals and implementation. -
Admin AssistantActive Transbusiness Apr 2011 - Mar 2012Khartoum -SudanResponsible for typing letters, filing, & providing admin support to senior staff.Provided IT helpDesk services to all staff.Assist HR Consultant in filing & follow up of HR & staff issues.
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Administrative AssistantQatar Petroleum Apr 2010 - Mar 2011Ras Laffan- Doha - QatarAs part of Security Department I was responsible to do the following:Responsible for all payments of gate passes issued for entities working inside Ras Laffan city.Preparing the daily POS finance report. Also worked in gate passes’ authorizing & printing. (at least 300 cards per day). -
Office ManagerIfico For Trading & Investment Co. Ltd. Aug 2007 - Aug 2009Khartoum-SudanResponsible for organizing & running the Manager’s Office, preparing schedules, arranging appointment, attending and taking meetings' minutes & all other secretarial tasks. HR assistant: responsible for HR filing, attendance recording, producing reports of employee’s attendance & vacation arrangements.Web administrator for the company website.Supervising the internal department staff.
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Admin AssistantUndp Oct 2004 - Mar 2005Khartoum-SudanResponsible for issuing all kinds of ID cards for the employees & the visitors of the UN organizations in Sudan.Responsible for Managing & updating the personnel Database, including issuing of periodic reports. Some other administrative tasks such as: managing the archive documents, employees' attendance sheet & vacation arrangement (for security dep.).
Sara Tawfig Mansour Education Details
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Excellent -
Open University Of SudanExcellent
Frequently Asked Questions about Sara Tawfig Mansour
What company does Sara Tawfig Mansour work for?
Sara Tawfig Mansour works for Natpm Consultancy Services
What is Sara Tawfig Mansour's role at the current company?
Sara Tawfig Mansour's current role is Business Development Manager.
What schools did Sara Tawfig Mansour attend?
Sara Tawfig Mansour attended University Of Science And Technology, Open University Of Sudan.
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