Sara Baptista Email & Phone Number

Coimbra, Portugal

Complete Requests for Proposal’s as needed and support BD team managing tenders Provide daily/weekly status regarding files in progressCreate Orders (Order Management) and follow-on logistics, shipment, and invoicing processes.Manage non-support post sales activities (e.g., Invoice Management)Maintains accurate information on services provided to customers in cooperation with Customer Success Team & Logistics TeamProvide required support for the organization’s BD team… Show more Complete Requests for Proposal’s as needed and support BD team managing tenders Provide daily/weekly status regarding files in progressCreate Orders (Order Management) and follow-on logistics, shipment, and invoicing processes.Manage non-support post sales activities (e.g., Invoice Management)Maintains accurate information on services provided to customers in cooperation with Customer Success Team & Logistics TeamProvide required support for the organization’s BD team, especially in activities relating to account management.Contribute to the management of the organization’s systems to ensure things are done accurately. Show less

Lisbon Area, Portugal

Responsible for the Corporate business segment: definition and strategy analysis; definition of rates and incentive levels; creation of new contracts; prospecting for new accounts and managing the existing portfolio through customer visits and periodic meetings; analyze trends and opportunities for better development of this segment;Responsible for Event Contracting and presentation of proposals and budgets.Support to the E-Commerce Manager with availability and rate management… Show more Responsible for the Corporate business segment: definition and strategy analysis; definition of rates and incentive levels; creation of new contracts; prospecting for new accounts and managing the existing portfolio through customer visits and periodic meetings; analyze trends and opportunities for better development of this segment;Responsible for Event Contracting and presentation of proposals and budgets.Support to the E-Commerce Manager with availability and rate management through Channel Manager and elaboration of Stop Sales.Hotel promotion by organizing and conducting inspection visits; reception and monitoring of Familiarization Trips; organization and implementation of door-to-door meetings at national level; organization and preparation of all Hotel participation in Trade events, especially in international tourism fairs and also in more specific events by segment, namely FITUR - Madrid, ITB Berlin, IFTM Top Resa Paris, WTM London, IBTM Barcelona, Sao Paulo Catholic Expo, ITTE Manila;Development of new markets such as South Korea and Vietnam, organization and participation in workshops and door-to-door in their respective countries.Organization of all administrative work inherent in the functions, such as the organization of contact databases and their follow-up, production reports, expense tracking and event analysis reports. Show less

Lisbon Area, Portugal

Making reservations for individual clients (direct, travel agencies and tour operators), as well as groups, via telephone and/or email; Budgeting, accommodation packages, meals and potential services; Availability information, hotel services; Booking Verification; Deadline management in group reservations and process monitoring; Invoicing; Stop Sales;Corporate Market: creation and management of protocols/contracts; Familiarization visits from both tour operators and travel agents as… Show more Making reservations for individual clients (direct, travel agencies and tour operators), as well as groups, via telephone and/or email; Budgeting, accommodation packages, meals and potential services; Availability information, hotel services; Booking Verification; Deadline management in group reservations and process monitoring; Invoicing; Stop Sales;Corporate Market: creation and management of protocols/contracts; Familiarization visits from both tour operators and travel agents as well as Corporate clients. Maintenance of some of the existing accounts; Door to Door meetings, for loyalty of older accounts and raising of new ones. Participation in national and international tourism fairs. Show less

Lisboa

Management of check in / check out processes and pre-preparation of the same; Concierge Service, Public Relations; Reservations (direct and AV's OTA's); Support the Front Office Manager (procedures, service management, schedules); Coordination with the various departments, including housekeeping and F & B.

Sagres

Preparation of check-in procedures; conducting check ins and check outs; accompanying guests throughout the stay; Concierge service (reservations for sports activities, restaurants, rent-a-car, Spa and the various Kid's Club); Complaint management

Sagres

Management of the Portuguese Market: Maintenance of existing accounts; Sales Blitzs; Sales Calls for prospecting new accounts; Management and maintenance of contracts; Creation of promotional mailings; Production reports; Familiarization Visits from both TO's and Av's as well as Corporate clients

Sagres

Preparation of check-in procedures; conducting check ins and check outs; accompanying guests throughout the stay; Concierge service (reservations for sports activities, restaurants, rent-a-car, Spa and the various Kid's Club); Complaint management

Coimbra Area, Portugal