Sara Belotti Email & Phone Number

United Kingdom

United Kingdom

London, England, United Kingdom

Cambridgeshire, England, United Kingdom

• Accompanied and supported new customers during Ex Libris product implementation phase. Co-developed unique adoption and rollout plans. Developed, collected, and shared best practices across EMEA customer base. Met with.
• Achieved a 20% increase in product adoption for risky sites
• Drove a 10-30% increase in product usage among Italian customers
• Mitigated risk by decreasing the number of risky sites by 20%.
• Successfully created, updated, and managed a portfolio of 70+ accounts on SF.

Cambridge, England, United Kingdom

• Develop a positive customer experience through proactive management and growth of customer relationships with monthly check-ins. Collaborate directly with cross-functional internal teams to ensure positive customer.
• Received promotion from engagement manager to customer success consultant by meeting and surpassing performance expectations.
• Spearheaded adoption and retention of top accounts by engaging key stakeholders.

Cambridge, United Kingdom

• Oversaw key aspects of student life cycle: records and reporting compliance, teaching, and learning services. Managed HR process for college academic teaching staff, including recruitment, induction, contracts and.
• Managed a team of 30+ sessional academic teaching staff and 3 academic services officers.
• Recruited and selected 10+ teachers within the first month of the trimester.

Greater Boston Area

• Supervised program activities, including educational plans and teaching assistant recruitment. Ensured program quality and customer satisfaction through exceptional service and assessments. Delivered exceptional.
• Promoted from graduate affairs coordinator to program manager by demonstrating exceptional performance.
• Achieved consistent enrolment of 150+ students per semester through implementation of effective procedures.
• Expanded course offerings by introducing and managing schedules for 90+ courses per semester for program courses.
• Ensured customer satisfaction through effective program management.

Greater Boston Area

Supported department and associate chair, including program faculty with the administration of graduate programme, recruitment, admissions, event organisation, and academic implementation. Interpreted college/department policies and introduced a new department service to ensure student growth. Gathered and processed faculty hiring requests for about 150.

Cambridge, Massachusetts

- Worked with 50+ individual students and small groups, beginners to advanced level.- Lead the “Italian Culture through Film” course for intermediate and advanced students.

- Journalist, Text Editing and writing, Proofreading for Mondadori, Periodici San Paolo, Mare Nostrum Editrice- Web content manager for Edizioni San Paolo.- Infographics

Executive Mba, Business Administration And Management, General

• Innovative curriculum with proven results on par with Wharton, Harvard, and Stanford

Master'S Degree, Cinema, Television, Multimedia Production

Bachelor'S Degree, Public Relations And Corporate Communication