Sara Cecil Email & Phone Number

Cairns, Qld, Au

Townsville, Queensland, Australia

At Queensland Country Bank, my main objective is to provide an exceptional level of personalised service to Members over the phone, as well as guiding them to a successful outcome by identifying individual needs, problem solving and proactively promoting our products and services.

I was responsible for handling a high volume of inbound and outbound calls within a team environment and providing payment solutions to customers daily. Compliance was at the forefront of daily operations and key to Finance One’s business model.

Townsville, Australia

The purpose of my role was to assess the financial needs of customers and provide options to meet those needs whilst meeting service and opportunity targets including addressing customers’ transactional banking needs

Townsville, Australia

I enjoyed providing account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; answering questions in person or on telephone; referring to other bank services.I enjoyed building effective relationships with customers, and helping the customers find products that are right for them.

Townsville, Australia

My role was to be a sales professional responsible for the sale of printer consumables to business and home users.I assisted in the store with walk in sales, answering the phone, deliveries, and generating new business customers. It was a small, locally owned franchise that sells ink, toner, printers and paper, and also offered a free delivery service.

Townsville, Australia

My role at Latitude (formerly known as GE Money) was to sell personal finance and insurance to consumers in a branch environment, in a way that provided efficient solutions and services to meet customer’s needs, whilst meeting compliance requirements. We generated new business by offering an extensive range of products, including; personal loans, debt consolidation, insurance, & credit cards. We also locally serviced customer’s transaction needs - taking payments, answering queries and maintaining customer relations, as well as proactively working to retain customers. Latitude has a strict compliance culture, demonstrating high ethical standards consistently meeting internal & external policies. Doing this, we ensured compliance, legislative & regulatory responsibilities were met.

Townsville, Australia

Employed by Ming, but working independently at Toyota, I sold aftercare products such as Rust protection and window tint. In this role, I serviced every customer that purchased a car through the 3 different car yards. I also followed up on the customers that did not make a purchase the first time around, and try to elicit sales from customers getting their cars serviced. I also provided liaison between Ming and Toyota to ensure timely product delivery. This job was full time, and primarily commission based.

Townsville, Australia

My role in the Super Cheap Auto Group often varied, I worked for two of their stores; Super Cheap Auto at Garbutt and BCF at Domain Central. During my time with the group I reached the role as Assistant Manager at Super Cheap Auto & 3IC at BCF. At Super Cheap Auto I was required to manage staff, assist customers, liaise between customers & suppliers, complete bookkeeping, receive goods, and much more. I was also the safety officer, conducting quarterly workplace health and safety meetings, and I was the first aid officer. Additionally, I was responsible for all cash handling and banking. I was responsible for ensuring the sales team achieved weekly and monthly sales targets through effective merchandising, Up-selling, and quality promotional material e.g catalogues.

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Education record