Sara Scott
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Sara Scott Email & Phone Number

Senior Grievance Coordinator at Aetna, a CVS Health Company
Location: Pflugerville, Texas, United States 12 work roles 2 schools
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Current company
Role
Senior Grievance Coordinator
Location
Pflugerville, Texas, United States

Who is Sara Scott? Overview

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Quick answer

Sara Scott is listed as Senior Grievance Coordinator at Aetna, a CVS Health Company, based in Pflugerville, Texas, United States. AeroLeads shows a matched LinkedIn profile for Sara Scott.

Sara Scott previously worked as Owner at Candidcloudatx and Owner at Little Ones Rock/Sds Photography. Sara Scott holds Travel And Tourism, Tourism from University Of Plymouth.

Company email context

Email format at Aetna, a CVS Health Company

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Aetna, a CVS Health Company

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Profile bio

About Sara Scott

Having led teams on various projects for a large social media company based out of Menlo Park, I feel Ihave gained exceptional skills in team leadership and I am excited to bring those to something new and exciting!Experienced problem solver and people manager with a demonstrated history of working in the information technology and services industry. Skilled in Management, Adobe, Marketing, and data analysis. Strong business development professional with a Associates focused in Photography from Collin County Community College.

Current workplace

Sara Scott's current company

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Aetna, a CVS Health Company
Aetna, A Cvs Health Company
Senior Grievance Coordinator
Pflugerville, TX, US
AeroLeads page
12 roles

Sara Scott work experience

A career timeline built from the work history available for this profile.

Owner

Current
Candidcloudatx

Pflugerville, Texas

Jan 2019 - Present

Owner

Current
Little Ones Rock/Sds Photography

Dallas, Texas

Jan 2005 - Present

Service Delivery Ops Assoc Manager - People Services

Austin, Texas, United States

Jun 2023 - Apr 2024

Global Team Lead

Austin, Texas Metropolitan Area

Oversee the payments program on a global level (Austin, Dublin)Monitor metrics across all products, and manage all KPIS Lead a team of 6 Team leads and approx. 100 agents Provide Data insights to stakeholders around all workflows as neededMaintain partner relationships and address and manage concernsBuild processes around quality and metrics of all.

Sep 2021 - Jun 2023

Commerce Senior Team Lead

Austin, Texas, United States

*Client Delivery Operations sector*Manage operations over Commerce Team and its products*Provide team leads with information regarding metrics to ensure the agent can reach expectations through monthly 1:1 performance reviews*Coach and motivate teams leads daily to make informed decisions and exceed expectations*Report on all KPIs and SLA metrics

Sep 2020 - Sep 2021

Media Broadcast Operations Content Manager

Austin, Texas Area

*Oversee all work delivered through a global, regional or centre service delivery operation at a large social media company *Manage team on a 24x7 schedule*Implement and improve standard processes and tools to drive operational efficiencies*Meet operational and financial commitments. *Support the client in all aspects of the product.

Jul 2019 - Sep 2020

Risk Operations - Operations Analyst/Team Lead

Austin, Texas

* Client Delivery Operations sector* Talent and People Management of 45 agents in the Risk and Payments department* Provide daily targets and guidance for all agents to be successful in their workflow* Build and maintain training for existing and new agents* Interviewing and Hiring decisions for the team* Scheduling and time management for all teammates*.

Jul 2018 - Jul 2019

Subject Matter Expert - Risk Operations

Austin, Texas Area

* Focus on Team quality and report findings to management and client.* Act as interim Team Lead when necessary over a team of 30 agents locally 60 bicoastal agents.* Develop and maintain Training for all new hires in a very fast-growing department. * Maintain product knowledge, as well as keeping up with trends related to fraud and scam policy on our.

Jul 2017 - Jul 2018

Social Media Content Reviewer - Risk Operations

Austin, Texas

* Review online information within the clients platform for its content and risk threat. * Develop and implement plans to keep online infrastructures safe and streamlined. * Work in a new team to establish strategies and methods to elevate the department. * Independently research various situations that arise.* Identify trends and patterns in online.

Feb 2017 - Jul 2017

Office Administrator

Stonehaven Realty

Lakeway, Texas

* Assist Broker with everyday projects, from ordering office supplies, calling prospective renters, running applications and employment verification for renters.* Resolving issues for Tenants, HOA's and buyers.* Oversaw office relocation.* Worked Independently from home on various ongoing projects.* Maintained appropriate filing of personal and.

Mar 2016 - Feb 2017

Listing Assistant

Keller Williams Pyron Team

Dallas/Fort Worth Area

* Set up appointments to Photograph current homes about to be listed.* Give staging advice.* Complete Listing information including measurements and other home features.* Asset management of images.

May 2014 - Mar 2016
2 education records

Sara Scott education

Travel And Tourism, Tourism

Activities and Societies: Entertainment Manager - Seale Hayne Student Association

FAQ

Frequently asked questions about Sara Scott

Quick answers generated from the profile data available on this page.

What company does Sara Scott work for?

Sara Scott works for Aetna, a CVS Health Company.

What is Sara Scott's role at Aetna, a CVS Health Company?

Sara Scott is listed as Senior Grievance Coordinator at Aetna, a CVS Health Company.

Where is Sara Scott based?

Sara Scott is based in Pflugerville, Texas, United States while working with Aetna, a CVS Health Company.

What companies has Sara Scott worked for?

Sara Scott has worked for Aetna, A Cvs Health Company, Candidcloudatx, Little Ones Rock/Sds Photography, Accenture, and Stonehaven Realty.

How can I contact Sara Scott?

You can use AeroLeads to view verified contact signals for Sara Scott at Aetna, a CVS Health Company, including work email, phone, and LinkedIn data when available.

What schools did Sara Scott attend?

Sara Scott holds Travel And Tourism, Tourism from University Of Plymouth.

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