• Monitoring and updating maintenance events • Compiling schedules and reports for all assets• Contacting suppliers by phone and email for compliance paper work• Maintaining The Motor Insurance Data base• Maintaining vehicle files on The Fleet Asset System Data Base• Updating and maintaining the Operator’s License’s as required

• Sales Ledger duties and Responsibilities that include credit checking and maintaining accounts, informing customers of any issues or withheld orders.• Compiling daily cheque / credit card listings of monies received. / compiling the banking for both Companies.• Dealing with customer queries and maintaining customer accounts to a high standard.• Credit checking ledgers and credit control• Creating new accounts / chasing trade references • Invoicing within the UK / National Account invoicing• Monthly statements and Invoices for all customers are printed and posted Achievements:• Built up a good communication link within the offsite warehouse regarding orders / enquiries / accounts / delays etc• Established a regular communication channel for the sales manager / reps and sales agents

Manage initial contact with supporters / Festival Stewards/ members of the public, providing them with initial support and advice as well as appropriate materials ensuring a helpful and welcoming supporter experience.•Manage relationships with various Acquisition marketing agency management for online queries, complaints and feedback; involving writing and delivering training sessions and procedure documents, quality monitoring email and record phone calls monthly to identify strengths and areas of improvement to hit targets and ensure excellent supporter care.•Developed excellent organisation, product and supporter knowledge which was fed back to relevant teams and in planning and evaluation sessions.•Update supporter records using Oxfam’s database and undertook departmental project work looking at resource planning and procedures.•Mentored and trained new staff in my specialist areas and responsibilities.• Act as the primary contact for all Volunteer Fundraising online platforms and take responsibility for their administration• Administer and monitor compliance processes relating to charitable collection activity organised by Fundraising Groups• Process and coordinate queries received in the Business Support team’s mailbox.• Support the Volunteer Fundraising Communications Executive in collating content for the Local Update and other key Volunteer Fundraising communications.• Coordinate data extraction requests for regional campaign activity. Excellent general oral and written communications skills• Ability to manage and prioritise workload in a fast paced environment• Ability to build strong professional relationships with a variety of stakeholders• Strong administrative and coordination skills with excellent attention to detail• Good organisational skills with the ability to work under pressure and to deadlines• Ability to input data accurately into a system