Retribution Transport is a long haul trucking company based out of Ontario. As a new company during the pandemic, I had put forth to volunteer my services in assistance to the company and one of its truck drivers. Duties and experience is as follows:Collection, organization and filing of driver logs, Bills of Lading, trip envelopes and other related documentsCreating and filing monthly expense reportsFilling out driver logsAssisting in load securement and other related labour

Ford car dealership located in Mississauga. As a part-time receptionist, my duties and experience is as follows;Basic reception tasks such as answering phones, directing calls to the appropriate department, operation of multi-line phone system, recording messages accurately and relaying them promptly, ensuring cleanliness of reception area and implementing excellent customer serviceTaking payments by use of POS system, handing cash, debit and credit transactionsOperation of DMS system OneEighty to accurately assist customers and stock in vehiclesUse of key track to add vehicle keys

SVT Ford dealership located in Mississauga. My duties and experience is as follows;Basic reception tasks such as answering phones, directing calls to the appropriate department, operation of multi-line phone system, recording messages accurately and relaying them promptly, ensuring cleanliness of reception area and implementing excellent customer serviceSending and receiving emails, post and packagesTaking payments by use of DMS systems, handing cash, debit and credit transactionsRoutine operation of multiple DMS systems and applications including CDK, CT Wizard, Ford Intranet, InFord and PBSStocking in and out new and used vehicles using a combination of DMS applicationsCommunicated and orchestrated incoming vehicle transports with transport drivers and Ford lot attendantsFilled garage register book daily including organization of inventory for auditorsUse of key track to add vehicle keysVehicle licencing including organization and scheduling of licensing deliveryRoutine use of paging system for waiting customers and dealership announcementsResponsible for creating and posting holiday closure signs as well as showroom holiday decoration

Acura car dealership located in downtown Toronto. As a receptionist, my duties and experience is as follows;Basic reception tasks such as answering phones, directing calls to the appropriate department, operation of multi-line phone system, recording messages accurately and relaying them promptly, ensuring cleanliness of reception area and implementing excellent customer serviceTaking payments by use of POS system, handing cash, debit and credit transactionsOperation of DMS system OneEighty to accurately assist customers and stock in vehiclesCommunicated and orchestrated incoming vehicle transports with transport drivers and Acura lot attendantsUse of key track to add vehicle keysAssisting in document preparation for dealer-tradesBasic vehicle licencing including organization and scheduling of licensing delivery

Hair Selection Beauty Supply is a retail outlet providing human and synthetic hair extensions, wigs and a variety of hair and beauty products and tools. Hair Selection is located in York, Toronto. Duties of this position included:Used Salon Iris: original POS system for the store which included inventory listsUpgraded POS system from Salon Iris to Moneris: regular communication with sales and support at Moneris, completed initial training and proceeded to train other employees, exported product data from Salon Iris and imported them to Moneris, main contact for employees with questions or help troubleshooting Moneris POSUsed Wordpress to create and manage store websiteTook photos of each product for website including manual entry of each product descriptionCreated new store logo and assisted in the design of the new store signUsed MS Publisher to create store flyers and business cardsAssisting customers with products while encouraging salesAnswered phones: responding to general inquiryResponsible for store opening and closing

Projects Restoration Group provides interior demolition, sandblasting, power washing, brick restoration and disposal bin rental services through-out the GTA and select surrounding areas. Projects Restoration is based in York, Toronto. The head office of Projects is located within Hair Selection beauty supply under the same owners. Duties at Projects Restoration Group included:Answering phones: scheduling bin rentals, obtaining information for quotation requests, responding to general inquiry, customer follow up, contact with equipment and material suppliers as needed, processing payments, dispatch and contact with disposal bin truck driversSetup and regular use of Stripe online payment terminalUsed Wordpress to create and manage company website including online bin ordering featureUsed MS publisher to create company flyers and business cardsGenerating and formatting customer invoices and statements using MS ExcelGenerating and maintaining customer filesRegular use of Outlook email to respond to general inquiry, sending copies of invoices, statements and contractsGenerated and formatted work contract template and quotation documents using Adobe Acrobat ProRoutinely scanned and faxed documents as neededCreation of month end reports for auditor: including ensuring all outstanding bills are paid by customers prior to the months endResponsible for providing excellent customer service

General small office tasks in relations to 3 different companies on the same floor. Casual/On call position.Tasks Include:- Filing: organizing and creating new files, labeling- Creating Flow Through Expense Reports with MS Excel- Updating Outlook contacts, Business card scanning- Photocopying & faxing documents- Bank depositing, sending mail, retrieve general office supplies

Same as Carlisle Goldfields

Casual/ On call position. When extra staff is needed usually on club nights or special events. - Check in & return coats and bags- Collect & handle money from customers- Organize coats and bags- Collect dirty dishes, glasses, cutlery etc. - Browse for dirty glasses on club nights- Move tables and chairs around the restaurant for set up

-Cold calling to listed potentials for Employment Services.-Creating MS Excel spreadsheets -Conducting telephone surveys

-Answering phones-Relaying product and service information to the public-Billing/Invoicing-Bookings