Sarah Barnhart Email and Phone Number

•Director of training for new company employees and head of many administrative tasks as directed by many departments, including management and operations. •Project development of 2015 / 2016 training program including research and production of new training program, analyzing staff performance. Position includes working with operations division in scheduling and supervision of new company trainees. •Maintained training records of employees, including evaluation of employees on specialized company software and operations. •Working with accounting division in writing budget proposals for training division for financial records purposes. •Heavy writing and design of training materials, including some promotional recruiting, ecommerce materials, and evaluation reports.

Entering gift data and constituent information into enterprise systems, such as Raiser's Edge, ensuring timely and accurate daily processing. Conducting due diligence and verifying the compliance and data integrity of gift transactions. Creating and maintaining data files and logs. Providing timely, responsive and professional customer service throughout SVCF. Preparing gift acknowledgement letters and other correspondence, verifying they are accurate before mailing. Assisting with filing, copying, and special projects as needed.

•Trained new employees on specialized company software capable of consolidating customer information and company data.•Increased productivity and awarded for the most number of up-sells in the seasonal months of November and December.•Experienced in writing company technical reports for the data entry division and trained use of various office machines for the customer service division.

•Required to train staff in safety standards at fast paced amusement park, including application of safety techniques and standards. •Certified to Educate staff on the ASTM International standards and IAAPA regulations regarding amusement ride safety. •Operation of complex machinery including starting and stopping of rides, and emergency procedures during mechanical failure.