Co-author and edit the Guidance knowledge base for WGU Program Development (average 300 searches per month). Edit the WGU Style Guide and collaborate across teams to align it with WGUx and Guidance. Work with EPDs and designers to drive research into a content management system for program curricula, course content, and workflow support. Review Guidance search analytics to improve content, taxonomies, and tags. Research, prototype, and test artificial intelligence (AI) search tools for knowledge management and retrieval.

Coordinated a cross-functional team to deliver faculty training and workshops on online program and course design and documentation. Reviewed faculty requests and curriculum reports to identify online courses in need of realignment with program outcomes. Supported faculty teams developing new programs by providing curriculum documentation tools and technical training. Researched, co-authored, and maintained a knowledge base of curriculum standards, pedagogy articles, and program documentation. Tracked changes and new faculty training needs for ADA accessibility and DEI standards of cognitive/cultural inclusion.

Curriculum: Developed a digital media curriculum for the Portland State department of English. Co-developed a Digital Technology and Cultures BA degree at Seattle University.Teaching: instructional design, technical and professional writing (with MA thesis advisees), video production/digital storytelling, media/film studies, digital media studies, interaction design, intro to Python, Arduino, & data visualization. Passed 3rd-year review at CUNY for tenure.

Researched, wrote, and developed a seven-module curriculum of interactive lessons on career-development skills. Part of an innovative new ASU student worker professional development program. Developed in Articulate 360 for deployment in Canvas.

Wrote, tested, and developed user training and support that significantly improved customer satisfaction metrics. Conducted needs assessments, interviewed subject matter experts and researched industry requirements. Reviewed satisfaction data to continuously improve post-launch content.

Worked with academic subject matter experts to design, write, and develop interactive learning units. Programs included undergraduate and graduate programs and courses. Coordinated multiple projects simultaneously with remote teams. Delivered needs-assessments, blueprints, storyboards, and scripts. Developed advanced interactions using Articulate 360 and JavaScript to create scenarios, animation, variables. Primary client was the Noodle OPM for graduate programs at Tulane (MSW), American University (Educational Leadership), and Claremont Graduate School (Program Evaluation); undergraduate programs included Johns Hopkins (Neuroscience) and San Diego Community College (automotive repair).

Co-developed a skills-based BA degree-completion curriculum in digital technologies. The curriculum map was outcomes- and skills-aligned from program to course-assessment and e-portfolio level. Key learning outcomes were flagged for continuous learning analytics on curricular structure and instructional methods. Courses written and taught: multimedia composition, digital storytelling with video, data design with Tableau, computational thinking with Arduino, intro to programming with Python, history of text technologies, and Introduction to digital cultures. Built in Canvas for a hybrid teaching format.

Researched, wrote, designed, and developed K-12 standards-based curricula and resources for clients including: Dreambox (an adaptive K-12 math application), Intel Education (a mobile app on teaching with tablets), Intel Engage (a learning community site), and Adobe EdEx (teacher training for multimedia applications including Premier, Animate, and After Effects). Development platforms included Adobe Captivate, Animate, and Premiere, Jive community software, and multiple LMS.

Worked with faculty and program leads to design and co-author online & hybrid courses. Designed, developed, and ran faculty training workshops, both face-to-face and online. Created online materials and tutorials on digital pedagogies. Helped faculty successfully migrate hundreds of courses from Blackboard to D2L Brightspace while increasing online course development by over 10 percent. Programs included: Environmental Science, Social Work, Business Management, and University Studies (general education). Platforms included Blackboard, D2L Brightspace, Camtasia Studio, Adobe Premiere, and WordPress.

Designed and developed detailed UX wireframes and flowcharts for web and appliance-based interfaces. Clients included Thompson medical equipment & Pixelworks OEM smart display operating system adopted by Samsung.

Wrote detailed functional specification documents, created UX personas, product journeys, and detailed UI wireframes with flowcharts. Clients included Saks Fifth Ave., Lexus/Nexus, & The Shooting Gallery.

Clients included European Parliament, BBC, & RTF.

Video tech and edit studio support.

Assistant editing and animation for the PBS documentary "Satchmo" featuring Wynton Marsalis, Tony Bennett, Dexter Gordon, Doc Cheatham, Lester Bowie and others.

Assisted on animated videos for Talking Heads ("And She Was") and Paul Simon ("Boy in the Bubble").