Sarah Camacho Email and Phone Number

This role is responsible for supporting the organization's business lines through an IT strategic partnership. The Sr. IT Business Analyst is primarily responsible for gathering business requirements and implementing technical solutions to increase operational efficiencies throughout the Credit Union. This position serves as a liaison between IT, business units, and key stakeholders to analyze processes, and support continuous process improvement projects. The role also assists with… Show more This role is responsible for supporting the organization's business lines through an IT strategic partnership. The Sr. IT Business Analyst is primarily responsible for gathering business requirements and implementing technical solutions to increase operational efficiencies throughout the Credit Union. This position serves as a liaison between IT, business units, and key stakeholders to analyze processes, and support continuous process improvement projects. The role also assists with customs programming development and documentation to describe programming objectives, logic, coding, corrections, and implementation procedure to meet business requirements.In this position, an Agile Project Management style is used by breaking down larger efforts into smaller, more manageable tasks completed in Sprints. Show less

The Applications Support Analyst is responsible for performing day-to-day administration of Credit Union application systems, including parameter configuration, end-user support, application installation, programming, and review of output material. Other essential functions included:- Researching, installing, configuring, troubleshooting, maintaining and documenting all upgrades, patches, and enhancements made to software applications used by the Credit Union.- Providing… Show more The Applications Support Analyst is responsible for performing day-to-day administration of Credit Union application systems, including parameter configuration, end-user support, application installation, programming, and review of output material. Other essential functions included:- Researching, installing, configuring, troubleshooting, maintaining and documenting all upgrades, patches, and enhancements made to software applications used by the Credit Union.- Providing recommendations to create operational efficiencies.- Providing technical assistance with resolving systems errors or configuration issues using available resources. Show less

This role is an expansion of the Item Processing Specialist, and is responsible for managing all Payment or Deposit Methods - including the Check 21 Lifecycle, ACH, Wires, Foreign Items, etc.

This role requires delivering quality service to internal and external members with requests, inquiries, and/or issues in a courteous and professional manner. An Item Processing Specialist is responsible for managing the Check 21 Lifecycle, balancing items from all deposit channels, providing support to branch staff, and creating a positive service experience to the organization and retail.