• Working with a strategic business partner approach in a standalone position for a highly reputable multi-site, multi-discipline business• Project lead on strategic and tactical projects for HR systems, plus management and organizational development• Developing and putting in place new HR policies and procedures as well as improving current strategies, identifying opportunities for continuous improvement and the development of the HR provision across the business• Leading role in organizational change and development, employee engagement, EDI and wellbeing initiatives, and driving cultural change and behaviour towards an employee focused culture• Efficient management of entire recruitment and onboarding process• Responsible for HR governance and compliance across the organisation• Implementation, management and oversight of learning and development strategy• Training programme coordination and performance monitoring• Active engagement with trade union• Contract management and close liaison with the payroll function on payroll process• Employee relations case management including disciplinaries and grievances

Working in a people-focused ecological consultancy with a reputation for technical excellence. Development and shaping of this new role within this successful expanding business.• Administering of ongoing HR processes including employee engagement, employee relations, performance management, people planning, and recruitment and onboarding.• Bi-monthly payroll processing.

• Employed by a provider of labour management software solutions; most recently, providing high-quality executive support services to the CEO and senior leadership team• Accountable for resourcing, recruitment and hiring, along with talent identification, development, management and office and project management

Proactive management of existing client accounts, ensuring appropriate account plan delivery to meet client needs and objectives, and obtain optimum benefits from our products and services.Overseeing continuous improvement of onboarding process for new clients.Management of the Central Services and Helpdesk team.Achievement: introducing and maintaining effective call cycle to customer base to improve product usage penetration.

Development and shaping of this new role within this expanding business. Focus on developing an efficient HR function from the ground up.Engaging and partnering with stakeholders.Managing and fostering links and relationships with local universities and professional bodies.Ambassador for company culture and values.Provision of personalised coaching to support and strengthen employees, including the Senior Management Team. Administering of ongoing HR processes including employee engagement, employee relations, performance management, rewards and incentives, people planning, and recruitment and onboarding.Evolving onboarding training programme to ensure a bespoke fit to each role.Responsible for management, development and delivery of the company Graduate Scheme and its activities.Organising company events and socials.Company share scheme administration.

Catton Hospitality is a range of companies serving the hospitality industry including labour management software and consultancy services. The CEO and CTO also run two food-led pubs so they fully understand the demands placed on their clients.This role involved:o Managing the CEO's personal and work task listso Email managemento Organising the CEO's personal and work diaryo Company Secretary duties including annual returnso HR including inductions and recruitmento Monitoring CEO's personal cashflowo Collating directors' expenseso Planning and organising internal and external meetings and conference callso Taking and distributing board minutes in an accurate and timely fashiono Making travel arrangementso Organising lunches and hospitality for internal meetingso Front-of-house duties o Correspondence, emails, confidential letters both personal and business-relatedo Blog mailers (using Wordpress and MailChimp)o Proofreading marketing documentso Assisting with ad hoc projects and providing general support and assistance to the business as required

Wise Investment is an independent, employee-owned, boutique investment company offering investment management and financial planning services. The OEIC currently comprises 4 funds, including TB Wise Income, TB Wise Investment, TB Wise Strategic and Evenlode Income. The roles involved:o Managing and overseeing the daily activities of the Fund Management team, including Fund Managers, Analysts and a range of Technical Assistants, as well as providing 1st line support.o Co-ordinating project and team briefings.o Ensuring the technical elements of the business are run in a responsible and compliant manner, meeting all internal and external legislative requirements.o Managing and reporting technical Management Information to the team.o Overseeing and contributing to the creation of technical operational procedures and templates.o Managing the research and analysis of financial products to meet our clients' requirements.o Managing the presentation of technical data to the Fund Managers and Investment Analysts.o Queries, complaints and general customer care activitieso Carrying out technical projectso Managing and overseeing annual technical reviews of services and productso Providing the fund managers with regular feedback on technical team performance and development.o Keeping abreast of legislative and industry changes which affect the business and its clients.o Ensuring delivery of the technical aspects investment managementfunctions, including: - All regulatory and compliance standards are met; - Liaising with relevant third parties, inlcuding compliance; - Overseeing the provision of administration functions to meet regulatory requirements; - Compliance administration and designated compliance activities; - Compliance MI - Designated compliance activities

o Managing the Chairman's task listo Email managemento Organising the Chairman's personal and work diaryo Planning and organising external meetings and conference callso Making travel arrangementso Organising lunches and hospitality for internal meetingso Front-of-house duties o Correspondence and mailshotso Blog mailers and website maintenance (using WordPress and MailChimp)o Proofreading documentso Project management o Event Managemento HR Complianceo Maintaining company procedures and policieso Health & Safetyo Fire Wardeno Assisting with ad hoc projects and providing general support and assistance to the business as required

Part time job while studying for my degree:o Managing front-of-houseo Meeting and greeting customerso Managing all calls into the businesso Co-ordinating regular mailshotso Ad hoc duties as required.

Weekend job while studying for my degree:o Responsible for order input and their release to factoryo Processing all customer finance applicationso Dealing with customer service issues over the phone and in person.

Responsible role co-ordinating the sales department administration function from point of order through to delivery. Duties included: taxing and invoicing new and used cars; managing and optimising allocated quota of new car stock; auditing delivered files to ensure they met BMW standards; monitoring of vehicle debt and funding; month end reporting using Kerridge, comparing estimated versus actual profits and expenses incurred; pettycash reconciliation; ad hoc administration duties and support to the Sales Manager.

Purchase, Sales, General and Vehicle Ledger. Also monthly management accounts, budget variance analysis and processing journals; maintaining fixed asset registers; production of inter-company statements; reconciling balance sheet accounts; managing the vehicle ledger and its debt profile; daily management reports including debtor, creditor and workshop analysis; pettycash reconciliation; bank reconciliations; monthly statistics journals.

Was studying for AAT at this time. Produced scheme development out-turn reports as well as grant income. Liaised with regional staff regarding outstanding claims. Processed acquisition and development allowances; produced cost-floor calculations, work-in-progress reconciliations and assisted with cash-flow forecasts. Responsible for Codeman database maintenance.

First accounts role, at which time was just beginning AAT qualification. Data entry; settlements work and statement reconciliation.

Served the public and answered queries at the library counter. Also shelving books, stock maintenance and administration work.

Initially a Saturday Assistant, I progressed to running the Entertainment department and took responsibility for the store in the manager’s absence. Duties included serving customers, processing deliveries, monitoring stock levels; setting up and maintaining displays. During this time I worked towards my Retail Operations NVQ.