• Successfully sourced, recruited, interviewed, hired, and onboarded over 100 employees.• Created an employee handbook including updated policies and procedures.• Implemented an employee orientation onboarding process.• Plan, develop, implement, and evaluate human resources and labour relations strategies including policies,programs, and procedures to address an organization's human resource requirements.• Advise employers and employees on the interpretation of human resources policies, compensation and benefitprograms and collective agreements.• Ensure compliance with health and safety regulations and investigate workplace incidents.• Manage programs and maintain human resources information and related records systems.• Identify current and prospective staffing requirements, prepare and post notices and advertisements, andcollect and screen applications.• Created and implemented a training program for a newly created position.• Participated in Career Fairs representing the company.

• Reporting directly to the Associate Director of Student Recruitment• Advancing Niagara Colleges recruitment and enrolment objectives by contributing to strategy development and execution of various recruitment tactics (i.e. school visits, on-campus tours and external events, etc.) in the Niagara Region.

• Worked part-time while attending college• Created many return customers by providing excellent customer service• Trained 2 new successful seasonal employees • Implemented an effective new way of organizing stock

• Responsible for training and coaching new associates and instilling company expectations• Successfully counted and balanced tills and printed daily sales reports• Ensured every guest was asked all appropriate upselling questions• Practice and demonstrate efficient time management and task prioritizing• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies

• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs• Worked to meet or exceed sales targets