Sarah Dever Email & Phone Number

West Chester, Pa, Us

West Chester, Pa

• Maintain high levels of customer satisfaction by meeting deadlines and exceeding customer expectations in terms of quality and timeliness• Specialize in digital development and photograph enhancement

• Directly contributed to $1.5 million in growth of a $5 million global account with a portfolio of therapiesand medical products in women’s health, biosimilars, and established brands across a wide array ofconditions and diseases• Managed US digital publishing work including HCP & HCC website content updates and newfunctionality, Veeva emails, HQ emails, animated banner ads, iPad media presentations, and Veeva PDFs• Worked with Regulatory and Legal teams for FDA approval of digital marketing assets and websites,including attending PRT review meetings, coordinating and/or executing revisions, submission filepreparation and medical/functional/change annotations• Built strong relationships with client lead and Veeva project owners, internal cross-functional teams,Veeva SME partner, and multiple external agency partners• Mentored and trained new PMs with a focus on building a strong and trusting relationship within theinternal team, consistently aligning PMs with client expectations and needs, monitoring progress, andimplementing and documenting improvements to processes• Collaborated with internal development, creative, account, QA, and SEO teams from asset handoff todeployment, in parallel with client communication of timing and progress through completion• Created new client specific process documentation for internal reference and external training• Facilitated weekly status meetings with clients and external partners

West Chester, Pennsylvania

Synchrony Medical Communications • Managed fast paced accounts for pharmaceutical clients in the medical publications industry providingsupport with the development of manuscripts, abstracts, poster presentations, scientific communicationsplatforms, digital assets, dossiers, compendia and more, totaling $2 million in profits• Initiated, monitored, and ensured timely delivery of projects by coordinating with internal medical,editorial, and creative teams, as well as clients, authors, advisors, and external vendors• Monitored project finances and maintained meticulous status reportsSynchrony Healthcare Communications • Assumed overall responsibility to track and maintain status of all projects concerning specifications,timelines, budgets, and deliverables for multiple clients of various therapeutic areas• Initiated and assigned billable project work to medical writers, editors, and creative resources

West Chester, Pennsylvania

• Assisted Project Managers in tracking and maintaining status of active projects• Provided support with financial tasks including milestone billing and project final reconciliation

West Chester, Pa

• Responsible for delegating and managing client requests to content writers, designers and developers• Assisted with development, execution and monitoring of email, social media, and content marketingcampaigns

West Chester, Pa

• Drove strategic decisions around content creation through research and development of buyer personas• Measured social media strategy effectiveness by analyzing optimal content

West Chester, Pa

• Executed high quality bar and table service• Responsible for training new front of house employees

Bachelor Of Science (B.S.), Marketing And Management, Cum Laude

Photography

Associate'S Degree, Business Administration And Management, General, Cum Laude