*Oversee the Digital Delivery Group, comprised of 115+ client service representatives providing services across all studios, platforms and portals.*Provide direct oversight for technical training, mentoring of staff to improve knowledge and to facilitate professional development. *Responsible for hiring, training, directing, planning, setting workflows, coordinating SOPs, and budgeting. *Drive, measure and report on improvements in quality of service, support, and efficiency.*Oversee performance reporting that is both client and internally focused.*Develop relationships with external clients as well as team-building within the internal group.*Identify talent and skillset to maximize employee potential.*Motivate team to achieve performance goals.*Help drive strategies for achieving goals and constantly improve performance for both clients and internal team.*Provide clear and timely communication to senior management and proactively communicate project summaries to team.

* Managed delivery schedules for feature home entertainment masters – Blu-ray and Standard Def.* Supervised Nearfield mixes and layback sessions as well as HD mastering QC.* Liaised with Directors and Post Production Supervisors to ensure creative intent is preserved.

* Managed international element delivery schedules for feature productions and acquisitions.* Worked closely with marketing and distribution to ensure territories were promoting with correctlocalized trailers, teasers, TV spots and key art.

* Managed delivery process of digital and 35mm worldwide elements for all Paramount distributed films.* Served as acting department Director for True Grit, Rango, Thor, Super 8, Transformers 3 and Captain America.* Extensive knowledge of digital cinema, 3D features and day/date worldwide releases.

* Managed the field marketing screening program from post-production hand-off through opening day.* Implemented and enforced anti-piracy procedures for all Paramount/Viacom pre-release content.* Coordinated high-profile screenings (e.g. premieres and press junkets).