To assure that all colleagues in Team Manchester who will be working in the Terminal 2 Campus (Terminal 2 and Piers, Airfield, Landside and Car Parks) are fully engaged and capable of delivering on their role from day 1 of the operation of the facilities and in doing so provide a seamless service for the customer whilst enabling the delivery of the objectives established for the Programme.

Managing a team of 4 responsible for owning the processes for the job creation, job evaluation, organizational structure and design. Also designing and deliver the training programme based on the needs of the organisation and the individual across multiple European projectsMain ResponsibilitiesAnalyse learning needs to develop a Learning Curriculum and create the Content Development plan working with SME’s to ensure content is created as per project timelinesIntroduced a blended learning approach to create an overall or individualized training and development plan that addresses needs and expectations by maintaining a keen understanding of training trends, developments and best practices to ensure best approach is adaptedAccountable for evaluating the success of KT/Training and the capability of each individualPartners with the People Lead, Change & Engagement and comms Lead to ensure integrated plan is built and interdependencies are understoodIdentifying, managing and escalating functional risks and issues which could impact the critical pathPartners with the process/ project teams to design the “bottom-up” detailed organization structure aligned with the operating model vision/strategic intent and with the functional teams to design the “top-down” operating model/organization designs aligned with Kellogg strategic directionAccountable for the detailed Organization Design (e.g., job descriptions with competencies; coordinate job evaluation)Worked towards creating a team of ‘change enablers’ which created efficiencies across the 12 projects it supports, as well as significantly reducing the consultancy cost for change programmes, saving Kellogg more than $1m

Responsible for planning and delivering the training for the HR Transformation prject, moving from a local model to a 3 tier Global model including a self service technology using Success Factors.Main Responsibilties:Defined and identified a blended learning approach and the training deployment across 5 clusters to ensure that all people managers were enabled to effectively begin self service from “Day One”Created a governance and evaluation approach ensure visibility of progress and escalation points were clear for project teams and local marketManaged the content deveoplment plan working with SME's to ensure correct content and bringing together with the new technologyManaged training budget for HR training required for the new team in Bucharest, covering travel, accommodation, 3rd party training ect to ensure successful deploymentMotivated and coached team members to help support with individual development within a Learning environment allowing them to manage a market independently with limited support.Managed the training deployment activities by liaising with transiation leads, Business partners and senior stakeholders to ensure interdependencies are understood ,communicated and effective.Delivered multiple F2F training sessions across Europe on Success Factors to people managers at all levels within the organisation

Responsible for planning, mobilising and the deployment of training for Global Service Centre (GBS) across European markets in a Supply Chain environment. This included a 3 tier global model and covered 3 work streams OTC, Transportation and Demand planning.Main Responsibilties:Defined and identified a blended learning approach and the training deployment across 5 clusters and 3 work streams to ensure to ensure that all people were enabled to effectively deliver the service from “Day One”Created a governance and evaluation approach ensure visibility of progress and escalation points were clear for project teams and local marketManaged training budget for all 3 work streams across 9 countries covering travel, accommodation, 3rd party training ect to ensure successful deploymentMotivated and coached team members to help support with individual development within a Learning environment allowing them to manage a market independently with limited support.Managed the training deployment activities by liaising with transiation leads, Business partners and senior stakeholders to ensure interdependencies are understood ,communicated and effective.

Working in this role for the first 4 years i led a small virtual team as a training focal point to deliver process/sytsem improvements in SAP using repetable model methodolgy for 33 live countries. For the last 2 years i moved to work on deployment of US Fuels which was the largest and final deployment of the downstream one project which consisted of over 9000 End Users accross 60 locations including offishore locations in Manila and Chennai. Main Responsibilties:Designed project training plans and ensured training approach was adopted in country and worked collaboratively with the local training teams to address any specific challenges delivery training improvements every quarterManaged the global training deployment activities by liaising with the Lead Content Guardian team during design and development, Organisation Design, and Communication teams to ensure interdependencies are understood and communicated to ensure effective deploymentIntroduced a new training method after engaging with senior stakeholders, working with technical specialist to simply and reduce the effort required in 33 countries.Created a new process to help people with global roles receive training where none existed before.Provide over and above support to local team to minimize risk of business impact due to lack of knowledge or not authorize to perform required activities. Coached local PMO team to enable to carry out detailed curriculum mapping for relevant SAP training courses, schedule Train the Trainer and End User training schedule across multiple locationsManaged bespoke training databases and Learning tools to deliver various training methods such as Elearning modules, ILT and STT's. Customising MI reports to assess End User and Super User readiness reporting to senior stakeholders

Act as the local UK & Nordics Change Agent, being focal point for all Downstream One Implementation, Streamline, GSAP and CAP related matters, providing leadership and expert knowledge to support local teams in Bitumen Sales & Operations. I was the central entry point for all questions and requests on the above mentioned and optimise the local teams’ efforts through effective filtering and delegation. Own related local stakeholder management Owned and maintained an integrated change plan, ensuring a co-coordinated response where required while ensuring that change management actions within Bitumen are progressed in synergy with the overall change objectives As change agent for Nordics a key objective to the role was to hold workshops for the team to cover e2e processes. This involved organizing and getting together different stakeholders from across the Nordic countries to one place to make a success of this. To do this I had to plan in every detail, meeting rooms, travel, cost, and sending place holder meeting requests so the stakeholders were aware that this was going to happen. This also brought up some challenges as was taking them out of the business for the day but was confident in justifying the enhancement to the business performance

Responsible for creating and maintaining Customer Pricing data, as established by Sales, in a timely and accurate manner according to policies and controls in place. Create GSAP sales contracts, scheduling agreements, standing orders and rebate agreements in the SAP system from the customer contract terms and conditions. Notify staff and customers of changes to prices. This includes notification of new list prices and backstops, as well as fixed prices, discounts, surcharges and notifications of moving formula prices. First point of contact for End Users to resolve ‘how to’ issues and captures suggestions for improvement. Raise tickets with the support desk when issues are identified that you are unable to resolve yourself. Act as local trainer in GSAP/Streamline CAP systems and processes and delivered training to End Users across Europe when significant changes are required. Implemented a pricing structure from a legacy system into GSAP for ACH implementation. Using my experience from working with the German and UK team this enabled me to understand the market more and support the sales manager to still offer the customer a competitive price and seamless price deals and service. Using my expertise knowledge in pricing I could instil confidence in the sales manager with implementing the processes in the sales support team.