Sarah Everett Email & Phone Number

Greater St. Louis

Greater St. Louis

Greater St. Louis Area

Greater St. Louis Area

Serving as an IT PM in the newly formed BJC IT PMO. Managing enterprise non-clinical IT projects from contract negotiation through close out for BJC. Currently managing the multi-million dollar Windows 10 Upgrade project for the BJC fleet of 37,000 devices. This project includes the build out of the infrastructure to migrate the fleet to Windows 10. The.

Greater St. Louis Area

• Overseeing Enterprise Planning and Analysis (EP&A) activities from the point the project is requested until implementation for corporate or enterprise level solutions
• Project scoping and initial requirements gathering, by understanding the customer’s long term goals and driving them to the most strategic technological solution
• Determining cost versus benefits of possible solutions and preparing the initial project budget to determine the amount of funding to request
• Managing the SOW process, including reviewing and revising contract terms, evaluating contract cost, evaluating vendor references, and ensuring the contract is satisfactory to all BJC stakeholders including BJC IS, the.
• Delivering presentations for senior management/project stakeholders to obtain project funding, get senior management level buy-in, and to provide project status

Greater St. Louis Area

• Managing a global team of employees and contractors building a large-scale commission and payment application based on real-time global rental activity
• Prioritizing sprints, stories, production support issues, and enhancements as requested by competing business groups
• Facilitating requirement sessions from various levels of business users about several very complex manual processes related to processing commission activity and payments, and interpreting them for an offshore.
• Analyzing the current state of very complex manual processes and making recommendations to improve time required to process commissions, eliminating non-value added activities, and increasing visibility into the.
• Leveraging relationships with senior level business users, IT management, project sponsors, and vendors to alleviate issues and risks, and progress towards the final project solution
• Providing training and documentation for IT and business users on the application and new functionality as developed

Atlanta, GA

• Project Management Organization (PMO) Team Lead, AT&T Enterprise Markets Delivery (EMD), January 2007-December 2008
• Managing a team of one dedicated resource and overseeing the Project Management Organization responsibilities
• Serving as mentor and coach to junior project members
• Managing and overseeing work requests through all phases of the software development life cycle for a CMMI Level 3 project, and providing status to the CGI Project Manager and AT&T client on a regular basis
• Providing project management skills, including leading meetings, tracking action items, issues, and risks, escalating issues and risks, and tracking defects for all work requests
• Serving as a Microsoft Project Subject Matter Expert and sharing this system knowledge and various project management skills with the other Team Leads

Atlanta, GA

• Quality of Service Application Support, AT&T Subex Azure Application Support Team, November 2004-August 2006
• Providing project management skills during the delivery phase of the Quality of Service system, including leading meetings, tracking action items, issues, and risks, escalating issues and risks, creating timing of.
• Serving as the Testing Manager with one direct report
• Offering SME knowledge on the Quality of Service system to the key users, for training purposes, and to assist in rolling out the system to a larger user community
• Delivering technical training for new team members and non-technical training for new users on the Quality of Service software, including creating training materials
• Providing 24/7 application support for the Quality of Service system and back up application support for the Best Value Routing and Fraud systems

Atlanta, GA

• Business Analyst, AT&T Complex Continuity Planning and Analysis Team, July 2004-November 2004
• Analyzing business requirements for a new business based ordering and billing platform
• Evaluating and understanding the business requirements for the network systems that will interface with the new ordering and billing platform
• Preparing a System Requirement Specification document for Genesys, the billing platform for the consumer market, that will interface with the new platform
• Preparing a System Requirement Specification document for a customer-facing online trouble ticket application that will interface with the new platform

Atlanta, GA

• Tester, AT&T Genesys Midrange Testing Team, September 2003-July 2004
• Performing the Lead Analyst role for MAS, a web-based application within Genesys that automates the process of applying debits and credits to customers’ bills
• Testing existing functionality and enhancements to various subsystems of Genesys
• Reviewing General Designs and Detail Designs to fully understand enhancements to the Genesys subsystems
• Creating training materials and providing training on MAS to testers, developers, and users

Conyers, GA

• Lithonia Lighting, Conyers, Georgia, July 2001-September 2003 Senior MASS Developer, Marketing Operations Department
• Developing MASS, a proprietary marketing information database based on “if then” logic, which is the brains of the ordering system
• Testing the MASS database to ensure nomenclature validates and prices correctly
• Working with the Product Groups to clearly define their MASS database requirements
• Analyzing product’s sales history and performing pricing audits within MASS to improve the company’s profitability
• Completing Six Sigma DMAIC training

Masters Of Business Administration

Bachelor Of Science (Bs), International Business

Education record

Education record

Education record

Education record