Manage and execute day-to-day administrative and operations needs including but not limited to client, file, financial, website, CRM/PM, and calendar management• Utilize software such as Acuity Scheduling, Asana, ClickUp, and QuickBooks for client and financial tracking and management• Coordinate and monitor communications, newsletters, and creative content• File and data management• Calendar and scheduling support

Provide high-touch support and administrative strategy, including additional administrative workflow and tech setup/maintenance duties.• Audit internal processes to establish business goals and record existing processes and details • Strategize growth by identifying gaps, mapping projects, and assigning team duties• Implement and execute project plans, either directly or via management of junior team members• Create and document new and improved Standard Operation Procedures (systems, processes, deliverables, etc.) • Setup client software/tech systems, including for client resource management, project management, scheduling, and more

Reported to the Senior Development Officer.• Maintain fundraising database, including data entry, gift recording, information management and acknowledgments, with accuracy and timeliness• Coordinat peer-to-peer fundraising campaigns and tangible donations• Lead and support logistics for Mosaic’s community engagement events including vendor engagement, event supply management, evaluation, and reporting• Rebuild, recruit, and organize volunteers and volunteer program• Execute donor stewardship and recognition program, including tax letters• Spearhead creation of new/updates and optimization of existing team systems and processes

Responsible for collecting, verifying, and processing timesheets, per diem, and meal tickets for multiple crews, personnel change forms for title/classification changes, pay rate changes, transfers, and terminations. Reported to Senior Director of Operations.• Process weekly $250k payroll for 150+ employees, which included 20 crews, 4+ union locals, multiple pay rate schedules• Anticipate and resolve timesheet and payroll problems by navigating through multiple work schedule systems, Vista by Viewpoint database, and IBEW Local rules• Coordinate with multiple project managers and field supervisors to integrate unique streams of information into standardized formats• Consistently exceeded company deadlines while maintaining high-quality and accurate reporting• Significantly reduce errors from weekly payroll processing by streamlining and optimizing reporting tools and database

Administrative and office services for short- and long-term placements in Greater Portland area businesses and organizations.• SFX America: Processed and entered confidential data, primarily from medical organizations, accurately and efficiently as well as assist with other projects as needed.• Hydro International: Assisted the global HR director, financial controller, and senior accountant as well as perform general administrative duties for the office at large.• American Red Cross: Supported the Donor Recruitment Department, including: creating signage for local drives, delivering materials to drive sites/sponsors, tabling to generate interest, calling donors to schedule appointments for upcoming drives.• The Opportunity Alliance, East End Children’s Center: Provided administrative and clerical aid including answering and directing phone calls, mailing, e-mailing, data entry, scanning, faxing, and copying.