Sarah Fox Email & Phone Number

Victoria, British Columbia, Canada

• Helping maintain a strong culture of safety through strong communication with team members and in practice • Providing a strong work ethic with a focus on customer service • Greeting guests and respond to enquiries • Making reservations for a variety of scheduled flights, scenic tours, day trips, and air freight services. • Passenger check-in (including baggage handling) and processing a variety of accepted payments • Performing flight closure duties, aircraft weight and balance checks, pre-boarding of guests, and general boarding of flights (including public announcements).

Victoria, British Columbia, Canada

www.photoandfox.ca

Nanaimo, British Columbia, Canada

•Oversaw daily store operations, including opening and closing the retail store front.•Planned and implemented seasonal floor sets and displays.•Offered house plant knowledge, suggestions and repotting services for various clients and customers.•Ordered, shipped and received merchandise while simultaneously running the retail store.•Coordinated high volume orders through use of clear and consistent communication via telephone & email.

Nanaimo, British Columbia, Canada

•Interviewed, hired and trained all new FOH team members.•Provided staff scheduling for all FOH team members.•Responsible for high volume bar management including inventory, ordering and social media.•Crafted and curated unique craft cocktails and beer menus with a strong focus on local flavours.•Designed, planned and set expectations for various events, reservations and menus.

Lantzville, British Columbia, Canada

•Executed daily menu presentation and shared distinguished knowledge of all local, gourmet items.•Provided casual fine dining service for brunch, lunch and dinner reservations.•Balanced an extremely high volume reservation system to ensure seamless flow of tables through service.•Provided wine presentation and pairings to guests with a strong focus on local ingredients and imported gourmet goods.•Trained and set service guidelines and expectations for all new hires in both cafe and restaurant serviced

Coquitlam, British Columbia, Canada

•Provided leadership and management for all staff members while simultaneously serving and bartending.•Provided clear and consistent communication with head office daily in regards to labour, sales, and staffing updates.•Regularly conducted corporate training for numerous staff members training for new locations.•Promoted corporate policy guidelines while maintaining the ability to encourage genuine service with a strong focus on repeat clientele.