An innovative and compassionate health care manager with public health interest in population health and research administration. Over 15 years of health care experience in administrative and clinical settings, to include over 8 years of managing the daily operations of medical practices, in both major academic medical center and small community practice. Committed to ensuring efficient office operations and meeting organizational goals and objectives in a culturally diverse environment. Excels in mission-driven customer service, implementing front and back office procedures to deliver the best care possible to patients and families. Strong expertise in staff management and supervision, scheduling, revenue cycle, electronic medical records management, and direct patient contact including phone calls and triage. Proficient in the use of computer systems and databases to include EPIC, Microsoft Word, Power Point, and Excel. Recognized for building division culture by boosting employee morale and holding them accountable. Believe in leading by example, promoting personal growth of all employees, and focusing on strengths rather than weaknesses. Able to work independently with minimal direction and contributes exceptionally in team environments.