- Promoted from Beauty Advisor to Lead Cashier for top loyalty performance for the year and exceptional customer service skills. - Manage cashier team operations, ensuring efficient checkout processes, accurate transactions, and adherence to company policies, resulting in high customer satisfaction scores. - Consistently achieves goals by effectively promoting loyalty programs and credit cards, contributing to overall store revenue growth.- Train and mentor beauty advisors on best practices in customer service, sales techniques, and product knowledge to optimize team performance.

- Consistently achieved the highest numbers in loyalty sign-ups and credit card sales by building strong customer relationships and effectively communicating product benefits.- Provided expert beauty advice and personalized product recommendations, driving sales and fostering customer loyalty through a deep understanding of cosmetics, skincare, and haircare products. - Demonstrated excellence in upselling and cross-selling, contributing significantly to store-wide sales goals.

- Consistently achieved top membership sales, leveraging strong communication and persuasive skills. - Adapted swiftly to changing priorities, maintaining composure and efficiency in high-pressure situations. - Demonstrated exceptional organizational and multitasking abilities, effectively prioritizing tasks to optimize workflow.- Supported daily office operations and ensured a welcoming environment, enhancing the guest experience at our spa.