Assist Event Coordinators with various functions from the beginning stages of planning and organizing to the day of event responsibilities.Gaining hands-on experience working weddings, corporate, and non-profit events of all sizes while collaborating with a team, or working independently.

Strive to exceed guest satisfaction and look for ways to provide the best possible service.Fully engaged in daily restaurant operations including guest service, table service, to-go orders, and side-work.Consistently following the expectations of the JW Marriott Grand Rapids and that of Marriott Quality Assurance Standards along with guest service standards.Responsible for creating a teamwork environment.

Recommend and assist in planning activities, meals and attractions for guests.Maintain a refreshing and invigorating atmosphere.Organize special occasions and amenities to achieve total guest satisfaction, and recognizing opportunities for guest recovery.

Managed bar inventory and product ordering.Identified potential problem areas and reduced liquor costs.Organized and implemented new training program for new hires.

Executed consistent high levels of customer service.Trained all new serving hires.Crafted lasting memories and recommended new experiences to out-of-town guests.

Prepared all beverages for bar guests and service well.Built and maintained strong relationships with guests and co-workers.Provided excellent customer service using company service standards.Managed bar orders and liquor inventory.

Worked closely with and assisted team members in preparing contracts.Created marketing tools to build network.Researched and organized listings and for potential clients.Facilitated open houses, home tours, inspections and negotiations.